- Surfing
- Camping
- Electronics and Circuit Building
- Auto Repair/Restoration
- Vehicle Modification and Fabrication
- Web Development and Design
- Designing and Printing 3D Models
- Video Gaming
- Coding and Programming
- Virtual Reality
- Cooking
- Food Photography
Braylon Brown
Kansas City,MO
Summary
Innovative and customer-focused professional with service advocacy experience, combining strong problem-solving and conflict-resolution skills with a calm, collaborative leadership style. Known for building lasting rapport with customers and teammates through clear communication, active listening, and consistent follow-through. Proactively identifies concerns, resolves internal and external issues efficiently, and keeps service experiences organized, positive, and solution-oriented. Consistently supports an engaged, respectful team culture by partnering with coworkers, sharing knowledge, and helping maintain a steady workflow in fast-paced, high-demand environments. Experienced in maintaining strong relationships across diverse groups while staying dependable, professional, and focused on quality outcomes.
Overview
4
4
years of professional experience
Work History
Service Advocate
Target
12.2024 - Current
- Performed timely delivery of online orders to customers outside and at desk with precision
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Analyzed customers' issues and complaints and initiated corrective actions.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, and displayed merchandise as required.
- Performed cash, card, and check transactions to complete customer purchases.
- Executed online order fulfillment with precision and efficiency while providing customer assistance
Line And Tunnel Associate
Waterway Carwash
07.2024 - 12.2024
- Responded to customer requests for products, services, and company information.
- Trained staff on operating procedures and company services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Vacuumed, scrubbed, and deep-cleaned automotive interiors to achieve pristine condition.
- Sent cars through tunnel with appropriate wash selection and sprayed vehicles as they arrived
Busser
Franky & Louie's Beach Front Bar & Grill
06.2024 - 07.2024
- (Lived with friend for a 2 month summer)
- Worked well in diverse team settings by partnering with others to complete tasks.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Cashier
Hy-Vee
07.2022 - 04.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collected shopping carts from the parking lot and organized them neatly in the corral
- Cleaned, wiped down, and sanitized bathrooms
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Bishop Miege High School
Roeland Park, KS05-2026
Skills
- Decision-making skills
- Customer service background
- Complaint handling
- Complex Problem-solving
- Hands On Skills
- Innovative
- Computer skills
- POS systems expert
Interests
Timeline
Service Advocate
Target
12.2024 - Current
Line And Tunnel Associate
Waterway Carwash
07.2024 - 12.2024
Busser
Franky & Louie's Beach Front Bar & Grill
06.2024 - 07.2024
Cashier
Hy-Vee
07.2022 - 04.2024
High School Diploma -
Bishop Miege High School