Mackenzie Yandell
Springfield
Summary
Detail-oriented housekeeping professional with expertise in cleaning techniques and laundry operations. Proven ability to implement best practices and ensure high standards of cleanliness, contributing to exceptional customer satisfaction.
Overview
7
7
years of professional experience
Work History
Housekeeping/Housekeeping and Laundry Attendant
Creekside at Elfindale
Springfield, MO
12.2018 - 03.2021
- Managed daily cleaning tasks to maintain high standards of cleanliness and sanitation.
- Operated laundry equipment efficiently to ensure timely processing of linens and garments.
- Collaborated with team members to streamline housekeeping workflows and improve service delivery.
- Implemented best practices for safety and hygiene in all cleaning and laundry procedures.
- Trained new staff on proper cleaning techniques and equipment usage to enhance team performance.
- Conducted inventory checks on cleaning supplies and linen stock for effective resource management.
- Responded promptly to resident requests, ensuring satisfaction through attentive service delivery.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
EVS
Mercy Hospital
Springfield, MO
06.2018 - 12.2018
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Cleaned and sanitized patient rooms and common areas.
Teacher
Talented Tots
Excelsior Springs, MO
12.2017 - 06.2018
- Implemented daily activities that encouraged creativity and physical development through play-based learning.
- Collaborated with parents to discuss children's progress and address any developmental concerns effectively.
- Monitored classroom behavior, establishing clear expectations to ensure safety and respect amongst peers.
Assistant Manager
Hibbett Sports
Excelsior Springs, MO
08.2016 - 11.2017
- Supervised daily store operations to ensure optimal customer service and product availability.
- Trained and mentored staff on sales techniques and inventory management processes.
- Developed promotional displays to enhance product visibility and drive sales.
- Analyzed sales reports to identify trends and inform inventory decisions.
- Ensured compliance with company policies and procedures through regular audits and staff training sessions.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
EVS Technician
Cox Health
Springfield, MO
10.2015 - 05.2016
- Maintained cleanliness and sanitation standards in patient care areas.
- Trained new staff on safety protocols and operational procedures.
- Cleaned and sanitized patient rooms and common areas.
Housekeeper
Stone Castle Hotel
Branson, MO
01.2014 - 02.2015
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hospitality.
- Operated laundry equipment efficiently to manage linens and towels for optimal turnaround.
- Addressed guest inquiries and concerns promptly, contributing to improved satisfaction scores.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Skills
- Chemical handling
- Mopping and sweeping
- Laundry expertise
- Room inspections
- Cleaning techniques
- Waste disposal
- Customer service
- Folding clean laundry
- Sorting and washing laundry
- Cleaning bathrooms
Timeline
Housekeeping/Housekeeping and Laundry Attendant
Creekside at Elfindale
12.2018 - 03.2021
EVS
Mercy Hospital
06.2018 - 12.2018
Teacher
Talented Tots
12.2017 - 06.2018
Assistant Manager
Hibbett Sports
08.2016 - 11.2017
EVS Technician
Cox Health
10.2015 - 05.2016
Housekeeper
Stone Castle Hotel
01.2014 - 02.2015