Brandon Watson
Sarcoxie
Summary
Accomplished Front End Department Supervisor at Lowe's, adept in team management and problem-solving, significantly enhancing customer satisfaction and collaboration across departments. I am skilled in operating powered equipment and have years of practice training other associates to do the same. I excel in fostering professional growth and maintaining high safety standards. I have developed excellent communication skills through my time in college and as a manager, and prefer to lead by example. I am goal-oriented, and always perform my tasks with a high level of integrity and diligence.
Overview
7
7
years of professional experience
Work History
Front End Department Supervisor
Lowe's
12.2022 - 11.2024
- Developed strong relationships with customers by understanding their needs, preferences, and shopping habits to enhance their overall experience at the store.
- Operated forklift and other powered equipment in compliance with OSHA guidelines and Lowe's policies.
- Coordinated with other departments to streamline operations across the store, resulting in better collaboration between teams.
- Conducted regular performance evaluations for team members, providing constructive feedback and fostering professional growth.
Fulfillment Associate
Lowe's
02.2022 - 12.2022
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Loaded orders into customer vehicles or delivery trucks, using powered equipment provided by Lowe's
Cashier
Lowe's
08.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Kum & Go
08.2017 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Teaching Biology
Ozarks Technical Community College
Springfield, MO07-2020
Skills
- Team management
- Task delegation
- Excellent communication skills, both written and verbal
- Powered equipment trainer
- Safety Supervisor
- Goal Oriented
- High integrity and attention to detail
- Skilled with computers and their implementation
- Problem solving
Timeline
Front End Department Supervisor
Lowe's
12.2022 - 11.2024
Fulfillment Associate
Lowe's
02.2022 - 12.2022
Cashier
Lowe's
08.2021 - 02.2022
Sales Associate
Kum & Go
08.2017 - 04.2021
Associate of Arts - Teaching Biology
Ozarks Technical Community College
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