Brandon Wade
Columbia,MO
Summary
Experienced veteran with diverse professional background, blending, both, technical proficiency and relationship management. Able to adapt to new and stressful situations/roles very quickly. Have broad experience/expertise in blockchain, data science and analytics, agile and scrum methodologies, cybersecurity and compliance, machine learning and artificial intelligence, as well as other disciplines.
Overview
15
15
years of professional experience
Work History
Associate Director, Delivery Partner
Kyndryl
12.2023 - Current
- Oversees annual budget planning processes, ensuring financial goals were met while maintaining optimal resource allocation across all service towers.
- Achieves $1.5 million in monthly base revenue across two high profile contracts in the NYC area.
- Forecasted to achieve additional $3 million in RFS revenue from last 2 quarters.
- Manages team of 34 technical and managerial employees that provide service to client that provides 10/10 NPS score.
Senior Manager, Delivery Partner
Kyndryl
11.2021 - 12.2023
- Oversaw the delivery of complex and innovative solutions for clients, ensuring client satisfaction and successful project outcomes.
- Managed multiple public sector contracts, collaborating with cross-functional teams and delivering solutions on time and within budget.
- Utilized cloud computing, security, and application knowledge/skills to drive business process improvement and advance organizational goals.
Service Delivery Manager
Kyndryl
12.2020 - 11.2021
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms
- Developed and maintained strong client relationships, identifying areas for process improvement and ensuring service level agreements were met.
- Led business process improvement initiatives, streamlining workflows and enhancing overall service delivery efficiency.
Product Owner (North America)
IBM
06.2020 - 12.2020
- Served as liaison between end user and development team to ensure that user input guides development.
- Anticipated new clients' specific requirements from product and incorporating those needs in their instance of the product
- Definined vision for the product, including deployment states, versions and final product
Client Technical Solutioner
IBM
03.2020 - 12.2020
- Leveraged business and operational data to improve IBM request for service solution design process
- Created solutions for clients with technologies from IBM Red Hat catalog
- Designed, presented and sold new cloud computing and containerized services to external clients
Digital Transformation Program Manager
IBM
07.2019 - 03.2020
- Trained members of the GTS Technical Solutions Services (TSS) in the Agile mindset and way of -working, totaling almost 200 in FY 2019
- Cleared the way for members of the TSS organization to work more effectively (crossfunctionally), resulting in $296,000 realized revenue
- Championed organizational issues to the TSS General Manager, ensuring that the members of the organization feel heard and the GM has insight to issues in the business
Innovation Engagement Architect
IBM
06.2019 - 03.2020
- Facilitated Design Thinking workshops, Agile seminars and hackathons ranging from 20 - 300 people
- Co-created solutions with IBM clients in multiple co-creation activities
- Consulted with internal and external clients to assist in their implementation of modern technologies like Blockchain, Data Science and AI
Blockchain Solution Architect
IBM
07.2018 - 06.2019
- Designed innovative Blockchain solutions outside of supply and fintech use cases
- Built out IBM GTS' first Blockchain offering
- Leveraged Hyperledger Fabric's capabilities to take on more diverse portfolio of projects
Security Consultant
IBM
04.2017 - 07.2018
- Collaborated with customers to create processes that drive efficiency and ensure future deadlines are met.
- Ensured customer and IBM compliance with customer security document and regulatory standards (ISO 27001, NIST Cybersecurity Framework, ITAR, HIPAA, etc.).
- Managed the delivery of IBM security and compliance services according to IBM's contractual obligation.
Family Readiness Support Assistant
Serco, Inc
01.2016 - 05.2016
- Processed volunteer applications for various positions within the Missouri National Guard State Family Program.
- Cultivated and strengthening relationships with community and active component resources.
- Developed communication for command staff and volunteers regarding state events, volunteer appointments and training.
Healthcare Specialist
Missouri Army National Guard
04.2012 - 09.2015
- Developed and implementing combat lifesaver skills training for deploying units.
- Supported the Missouri Army National Guard's medical readiness mission through conceptualization and implementation of mobile medical readiness team(s) .
- Educated military physicians and mental health providers in Army-specific tasks and drills.
Medical Care Coordinator
Sterling Medical Corporation
10.2013 - 06.2014
- Served as sole agent responsible for medical billing and process for the Missouri Army National Guard soldiers.
- Assisted Missouri National Guard soldiers in navigating the VA compensation and Army medical board processes.
- Provided exceptional support and guidance to soldiers, veterans and command staff of the Missouri Army National Guard.
Emergency Room Technician
Boone Hospital Center
04.2012 - 08.2012
- Participated in Emergency Department emergency code teams.
- Maintained personal alertness and readiness, as well as overall emergency department readiness for any all potential emergency situations.
- Provided critical patients with life support services.
Flight Medic
Missouri Army National Guard
10.2011 - 04.2012
- Maintained updated knowledge with treatment protocols and response requirements.
- Acquired requisite flight hours for advanced flight medic tasks.
- Trained ground medics on medical evacuation practices and standards.
Recruiting Specialist
Missouri Army National Guard
07.2011 - 10.2011
- Mentored recruits about benefits and steps to joining the National Guard.
- Organized and conducting PR events to allow the Missouri National Guard brand to more precisely target key demographics.
- Evaluated and assessing recruiting methods and recommending changes.
Deployment Specialist
Missouri Army National Guard
01.2011 - 06.2011
- Generated company to battalion sized unit deployment notifications, orders, and rosters for two Missouri Army National Guard companies and one battalion.
- Worked with numerous partner offices (legal, medical, human resources, etc) to ensure deployability of individual soldiers.
- Comforted and reassuring soldiers selected for deployment.
Senior Medic
Missouri Army National Guard
09.2010 - 05.2011
- Counseled junior medics on unit and career training requirements.
- Managed and ordered medical supplies to accommodate all unit training and medical emergencies.
- Designed, enhanced and carried out specific academic and/or physical training regimens to compensate for any deficiencies of the junior medics.
Medical Section Chief
Missouri Army National Guard
07.2009 - 09.2010
- Established and maintained remote clinic for my National Guard unit.
- Inspected Iraq Army medical equipment and field facilities and assisted in correcting deficiencies.
- Made informed and independent decisions affecting patient survivability and/or mission fulfillment.
Education
Bachelor of Science - Cloud Computing
Western Governors University
Salt Lake City, UT2025
iOS Development
Bloc
San Francisco, CA2015
Skills
- Six Sigma Yellow Belt
- ITIL V4 Foundations
- Executive-level presentations
- Client relationship management
- Operations support
- Cloud migration
- CompTIA A Certified
- Microsoft Azure Certified
Accomplishments
- Won a global innovation competition within IBM for Blockchain IT audit platform that used Blockchain transactions to perform intelligent automation in a completely human driven process.
- Drove unprofitable (less thant 10%), low client satisfaction account to 45% profit, client referenceable contract.
- Achieved "exceeds expectations" on year end review every year since becoming regular employee (2018).
Timeline
Associate Director, Delivery Partner
Kyndryl
12.2023 - Current
Senior Manager, Delivery Partner
Kyndryl
11.2021 - 12.2023
Service Delivery Manager
Kyndryl
12.2020 - 11.2021
Product Owner (North America)
IBM
06.2020 - 12.2020
Client Technical Solutioner
IBM
03.2020 - 12.2020
Digital Transformation Program Manager
IBM
07.2019 - 03.2020
Innovation Engagement Architect
IBM
06.2019 - 03.2020
Blockchain Solution Architect
IBM
07.2018 - 06.2019
Security Consultant
IBM
04.2017 - 07.2018
Family Readiness Support Assistant
Serco, Inc
01.2016 - 05.2016
Medical Care Coordinator
Sterling Medical Corporation
10.2013 - 06.2014
Healthcare Specialist
Missouri Army National Guard
04.2012 - 09.2015
Emergency Room Technician
Boone Hospital Center
04.2012 - 08.2012
Flight Medic
Missouri Army National Guard
10.2011 - 04.2012
Recruiting Specialist
Missouri Army National Guard
07.2011 - 10.2011
Deployment Specialist
Missouri Army National Guard
01.2011 - 06.2011
Senior Medic
Missouri Army National Guard
09.2010 - 05.2011
Medical Section Chief
Missouri Army National Guard
07.2009 - 09.2010
Bachelor of Science - Cloud Computing
Western Governors University
iOS Development
Bloc
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