Brandon Marks
Kansas City,Missouri
Summary
Dynamic Project Manager with extensive experience in steering complex projects to successful completion while ensuring adherence to timelines and budgets. Expertise in strategic planning, budget management, and risk assessment enables navigation of challenges and delivery of results. Proven leader adept at fostering team collaboration and cultivating a results-oriented atmosphere, with a strong emphasis on adaptability to evolving project needs. Recognized for exceptional communication skills and a consistent track record of implementing efficient processes that align with project objectives.
Overview
9
9
years of professional experience
Work History
Project Manager II
Velociti
Riverside, MO
06.2023 - Current
- Promoted to Project Manager II to oversee daily operational execution and team productivity across active project scopes, while partnering with Project Manager III on long-term strategy and large-scale initiatives.
- Lead and manage a team of Project Managers overseeing 25–50+ field technicians daily, ensuring productivity targets, SLAs, and customer commitments are consistently met.
- Own day-of-scope execution across multiple concurrent projects, monitoring workload distribution and real-time performance to maintain on-time delivery rates exceeding 95%.
- Manage inventory operations supporting hundreds of active installations per month, including inventory level control, shipment tracking, returns processing, and reconciliation of unverified shipments.
- Oversee inbound and outbound logistics for multi-state deployments, reducing material delays and preventing technician downtime through proactive inventory planning.
- Serve as the primary escalation point for operational issues, resolving scheduling conflicts, inventory discrepancies, and resource constraints to minimize service disruptions.
- Improve daily productivity and workflow efficiency by implementing process improvements that reduced rework, shipment errors, and scheduling gaps across assigned projects.
- Track and report productivity metrics, inventory status, and operational risks to senior leadership, supporting data-driven decisions and continuous improvement initiatives.
- Maintain consistent cross-functional communication with account management, senior project leadership, and operations teams to align daily execution with broader project objectives.
Project Manager
Velociti
Riverside, MO
11.2022 - 08.2023
- I manage the execution of the deployment of telematics production in enterprise, middle and small market companies.
- I develop and maintain schedules while managing/monitoring day to day responsibilities/activities of field technicians.
- I report project statuses and update to the Account Manager and Senior Project Management, plan, execute and finalize schedules according to strict deadlines and within budget.
- Provide interfacing with customer/clients on a regular basis, providing project statuses and problem resolution, provide technical guidance, direction and the supervision of field technicians.
- I maintain appropriate levels of communication with the customer to ensure that the customer is well informed before, during and after service engagements.
- I ensure that services are provided in the time frame promised to the customer, and that the quality and the completeness of the work/services rendered meets or exceeds the expectation of the customer.
- I assist the account team with the billing for time & material services, service agreements, accurate completion, timely submittal and archival or required service documentation.
- This includes Velogic data accuracy, customer acceptance forms and weekly billing.
Scheduling Coordinator
Velociti
Riverside, MO
03.2022 - 11.2022
- Schedule and manage daily responsibilities/activities of field technicians.
- Maintain appropriate levels of communication with the customer to ensure that the long-term and short-term goals are met with both the status of the project and the best interests of the customer and Velociti in mind.
- Collaborate and implement the short-term and long-term goals set to improve efficiency of the project.
- Responsible for the training and supervise new Scheduling Coordinators as they begin on my own project as well as those going to other projects.
- Schedule assigned work orders and plan routes for technicians in the Midwest and East Coast Regions: Florida, Georgia, Alabama, North Carolina, South Carolina, Virginia, Maryland, New York, New Jersey, Massachusetts, Michigan, Illinois, Ohio, Indiana, and Wisconsin.
- Responsible for the ownership of technicians scheduled in other assigned regions for other scheduling coordinators and project managers during their absence.
- Schedule jobs based on strict deadlines and customer type in a manner that is both time and cost efficient.
- Coordinate with the customers' needs and the technician's availability and qualification.
- Manage technician's equipment inventory and coordinator drop shipments with customers to ensure material arrives before scheduled installations and/or before inventory levels empty.
- Review submitted pictures, forms and data from each technician for quality assurance, follow-up with the customer or account manager for assistance.
- Set-Up service purchase orders for contractors.
- Conduct Billing invoices for 3 party partners for the services their technicians provide on a given project.
Assistant Manager
QuikTrip
Mission, KS
07.2021 - 02.2022
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored Quik-Starts, fostering a culture of teamwork and efficiency.
- Implemented inventory management systems, enhancing product availability and reducing waste.
- Coordinated promotional events, increasing store visibility and customer engagement.
- Streamlined communication between departments, facilitating quicker decision-making processes.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
CSR/Dispatch
Geiger Ready Mix
Kansas City, KS
08.2020 - 06.2021
- Maintain fluid and expert production outcomes.
- Optimize the daily production at the assigned plant.
- Diligent engagement in the scheduling and follow-through of concrete deliveries.
- Continuous prevention mindset for potential problems and issues.
- Maximize communication and information flow through by being actively engaged and connected.
- Initiate personal and professional interactions with the team that will maximize Geiger's success.
- Able to resolve conflicts.
- Provide and receive feedback to maximize the team's development.
- Promote and grow high-level customer relationships.
- Prioritize and support relationships that are most critical for Geiger's success.
- Build positive relationships with Delivery Professionals to maximize growth and performance.
- Proactively work to assist team members in helping Geiger achieve its vision.
- Actively manage 75-125 phone calls throughout the day to place, modify, or remove orders placed by customers (Residential, Commercial, or COD customers)
Senior Peer Mentor
TRiO Student Support Services
Maryville, MO
08.2017 - 12.2019
- Initiate, develop, and maintain strong relationships with TRIO/SSS students and staff.
- Assist with covering the TRiO front desk when needed.
- Maintain consistent contact with assigned participants.
- Schedule and conduct mentoring sessions with participants.
- Check Northwest student email account daily.
- Keep accurate records of client service and contacts.
- Develop and initiate individual study plans for assigned participants.
- Conduct annual needs assessment for each assigned participant.
- Schedule grade check appointments.
- Empower students to take ownership for their learning and encourage academic rigor.
- Track academic progress and other needs.
- Help students develop good note taking skills, study habits and test taking strategies.
- Identify and utilize career exploration services.
- Organize, plan and facilitate activities and events needed for academic, career, financial literacy, cultural/social, & personal development.
- Promote student involvement with course content and building co-curricular connections.
- Serve on various program committees to assist in the planning and coordination of SSS services and activities.
- Participate in individual discussion with participants and Academic Success Coaches.
- Attend and participate in weekly staff meetings and training sessions.
- Plan and participate in SSS sponsored cultural outings (social &/or educational) with participants.
- Attend events with assigned participants.
- Other tasks as assigned.
- Counseled a caseload of 30 students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
Education
Bachelor of Science - Criminology
Northwest Missouri State University
Maryville, MO01.2019
High School Diploma -
Kearney Senior High School
Kearney, MO05.2016
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Strategic planning
- Stakeholder communications
- Work flow planning
- Advanced problem solving
- Contract management
- Coaching and mentoring
- Processes and procedures
Accomplishments
- Successfully led and supported large-scale, multi-state deployments involving hundreds of installations per day, and thousands of installations a month , coordinating cross-functional teams to meet aggressive timelines and customer expectations.
- Drove 95%+ on-time completion rates across enterprise and mid-market deployments by proactively managing day-of-scope execution, resource allocation, and operational risk.
- Oversaw deployment operations spanning 50-75+ field technicians daily across multiple regions of the United States and Canada, ensuring consistent quality, compliance, and productivity.
- Managed inventory logistics for high-volume equipment deployments , maintaining accurate inventory levels while reducing delays caused by missing, misrouted, or unverified shipments.
- Reduced technician downtime by improving shipment tracking, inventory reconciliation, and return processes, enabling faster redeployment of equipment and smoother installations.
- Acted as the primary operational escalation point during active deployments, resolving scheduling conflicts, material shortages, and last-minute scope changes with minimal customer impact.
- Partnered with senior project leadership to execute enterprise rollouts with strict service-level agreements , ensuring alignment between daily execution and long-term project objectives.
- Implemented process improvements that increased daily productivity, improved reporting accuracy, and reduced rework during high-volume deployment periods.
- Maintained strong customer and stakeholder communication during deployments, providing timely status updates and ensuring transparency throughout the installation lifecycle.
- Supported billing accuracy and project closeout by ensuring complete documentation, customer acceptance, and inventory reconciliation following large-scale deployments.
Timeline
Project Manager II
Velociti
06.2023 - Current
Project Manager
Velociti
11.2022 - 08.2023
Scheduling Coordinator
Velociti
03.2022 - 11.2022
Assistant Manager
QuikTrip
07.2021 - 02.2022
CSR/Dispatch
Geiger Ready Mix
08.2020 - 06.2021
Senior Peer Mentor
TRiO Student Support Services
08.2017 - 12.2019
High School Diploma -
Kearney Senior High School
Bachelor of Science - Criminology
Northwest Missouri State University