- Reading
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- Cooking
Brandon Hopkins
St Louis
Summary
Polished individual offering excellent communication and customer service skills. Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to assist the team in achieving company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Rural Mail Carrier
USPS
01.2025 - Current
- Delivered mail and packages efficiently across designated rural routes.
- Ensured timely processing of incoming and outgoing mail in compliance with postal regulations.
- Maintained accurate records of deliveries, addressing discrepancies promptly to enhance service quality.
- Provided exceptional customer service, resolving inquiries and issues to foster community relations.
Delivery Driver
DoorDash
02.2023 - Current
- Ensured timely deliveries by navigating efficiently within assigned routes.
- Maintained vehicle cleanliness and performed routine maintenance checks to ensure safety.
- Communicated effectively with customers to confirm delivery details and address concerns.
- Trained new drivers on best practices for route optimization and customer service standards.
Pest Control Service Technician
Hawx
03.2019 - 02.2023
- Educated and advised customers on preventive measures to reduce pest infestations.
- Fostered excellent service leading to positive online reviews.
- Prepared detailed reports to provide information on pest activity and recommend corrective actions.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Applied chemical solutions on building surfaces to eliminate pests.
- Serviced over 20 work orders per day
Day Porter
Nestle Purina
12.2017 - 11.2018
- Maintained building exteriors for professional, clean presentation standards.
- Resolved guest inquiries punctually and politely for professional customer service.
- Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Carried out special requests from guests.
- Responsible for multiple sites on Nestle Purina Campus.
Education
High School Diploma -
Rockwood Summit Sr. High School
Fenton, MOSkills
- Report generation and documentation
- Customer service excellence
- Effective time management
- Customer support
- Handling customer inquiries
- Client Relationships
- Package handling
- Prioritization
- Load balancing
- Dependability
- Observation
- Route planning
Certification
- Category 7A Pest Control Certification - [2019]
- Category 7B Pest Control Certification - [2022]
- NSC Defensive Driving Course, 10X Edition Certification - [2022]
Interests
Timeline
Rural Mail Carrier
USPS
01.2025 - Current
Delivery Driver
DoorDash
02.2023 - Current
Pest Control Service Technician
Hawx
03.2019 - 02.2023
Day Porter
Nestle Purina
12.2017 - 11.2018
High School Diploma -
Rockwood Summit Sr. High School