Brandi Smith
Poplar Bluff,MO
Summary
I would like to secure this career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the clients I work with as well as my co-workers.
Overview
11
11
years of professional experience
Work History
Alternative Care Supervisor
Every Child's Hope
10.2024 - 02.2025
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and clients.
- Improved staffing during busy periods by creating employee schedules and monitoring on-call.
- Maintained professional demeanor by staying calm when addressing unhappy or angry clients.
Senior Social Services Specialist
Missouri Children's Division
04.2014 - 10.2024
- This job entails providing/obtaining services on behalf of children and families in instances of abuse, neglect, or exploitations.
- I attended court, and maintained proper documentation of the case.
- I worked with clients to ensure education of proper parenting and safety.
- Moreover, this job requires case management on coordination of children in foster care, adoptions, juvenile treatment/rehabilitation: and providing in home crisis intervention services.
- In addition to these duties as a Senior Social Service Specialist, I also performed other duties while maintaining a caseload that was competitive with my unit . These included but not limited to; monthly supervisor consults and review of my units cases, paying/approving payments, pulling CTS reports to provide to staff or approving payments to lawyers, counselors and other providers.
- I attended monthly meetings with FCC and was on the SOC committee where I collaborated with other community professionals.
- I was the circuits liaison for home visiting services and attended meetings and helped coordinate services.
- I was on the Safe Sleep committee and we met to discuss the same and share information with our co-workers.
- I attended truancy court monthly and maintained a healthy working relationship with the Juvenile Office to coordinate services to my clients.
- In my supervisor's absence/leave, I assigned cases and helped maintain our FCS unit.
Education
Bachelor's - Psychology
Central Methodist University
Fayette, MO05.2013
Skills
- Typing
- Family support
- Training and mentoring
- Staff development
- Verbal and written communication
- Conflict resolution
- Emergency intervention
- Document management
- Crisis management
- Home visits
Timeline
Alternative Care Supervisor
Every Child's Hope
10.2024 - 02.2025
Senior Social Services Specialist
Missouri Children's Division
04.2014 - 10.2024
Bachelor's - Psychology
Central Methodist University
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