Results-driven professional with a strong background in customer service and inventory management. Proven ability to enhance team performance through effective training and mentoring.
Overview
12
12
years of professional experience
Work History
Key Carrying Department Supervisor
Dick Sporting Goods
Columbia, MO
02.2022 - Current
Managed inventory control systems to optimize stock levels and reduce shrinkage.
Trained and mentored team members on best practices for customer service and product knowledge.
Collaborated with management to develop strategies for improving sales performance.
Conducted regular audits of merchandise displays to maintain presentation standards.
Freight Flow Lead
Dicks Sporing Goods
Jefferson City, MO
08.2021 - 02.2022
Oversaw daily freight operations, ensuring timely and efficient product flow.
Implemented process improvements that enhanced workflow efficiency and accuracy.
Enhanced freight flow efficiency by implementing new strategies to work more cohesively in a timely manner.
Retail Sales Leader
Dicks Sporing Goods
Jefferson City, MO
08.2020 - 08.2021
Little League Umpire
Local Little League
Jefferson City, MO
05.2014 - 10.2017
Collaborated with coaches to address concerns and improve overall game management practices.
Observed player behavior and provided constructive feedback for skill development and sportsmanship.