Bradley Hayes
Hillsboro
Summary
Sales professional, prepared for route sales responsibilities, with strong history in customer service and logistics. Known for reliability and adaptability, ensuring timely deliveries and customer satisfaction. Emphasizes teamwork and meets evolving client needs with effective route planning and inventory management.
Professional driver with strong record of reliability and customer satisfaction. Skilled in efficient route planning, timely deliveries, and maintaining vehicle standards. Known for effective collaboration, adaptability, and focus on achieving results. Dependable team player with proven ability to meet changing demands and ensure smooth operations.
Experienced with route navigation and customer service. Utilizes effective time management and problem-solving skills to ensure timely deliveries. Knowledge of inventory control and client relationship building.
Overview
6
6
years of professional experience
Work History
Material Handler
Westside Personnel Services
03.2025 - Current
- Transported inventory items to appropriate locations.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Driver
H.W. Herrell Distributing
11.2024 - 01.2025
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed all relevant traffic laws and safety regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Driver
Home City Ice Company
06.2023 - 11.2024
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Increased sales revenue by developing effective sales strategies tailored for diverse markets.
- Analyzed daily sales figures and developed strategies to increase sales.
- Boosted overall sales team performance by introducing innovative sales techniques.
- Determined and monitored sales focus, territory and revenue quotas for sales team.
Production Worker
Home City Ice Company
07.2022 - 06.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Cashier
Home Service Oil
08.2021 - 06.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Stocker
Karsch's Village Market
01.2021 - 08.2021
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
Guest Service Host
Enterprise Center
09.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times for guests.
- Monitored lobby area consistently to identify potential issues or opportunities for improving guests'' experience.
- Ensured accurate billing procedures were followed for both individual guests and group reservations at checkout time.
Education
Associate of Arts - Business Administration
Jefferson College
Hillsboro, MO05-2024
Skills
- Strong empathy
- Exceptional communication
- Guest relations
- Sales
- Customer Service
- Commercial driving
- Computer Skills
- Time management
- Flexible and adaptable
- Forklift operator certification
Timeline
Material Handler
Westside Personnel Services
03.2025 - Current
Driver
H.W. Herrell Distributing
11.2024 - 01.2025
Driver
Home City Ice Company
06.2023 - 11.2024
Production Worker
Home City Ice Company
07.2022 - 06.2023
Cashier
Home Service Oil
08.2021 - 06.2022
Stocker
Karsch's Village Market
01.2021 - 08.2021
Guest Service Host
Enterprise Center
09.2019 - 01.2020
Associate of Arts - Business Administration
Jefferson College
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