Boston Cruse
Brookline
Summary
Dedicated and compassionate healthcare professional with over 13 years of experience supporting patients and clinical teams. Recently earned a Bachelor's degree in Healthcare Administration and is poised to transition into an entry-level administrative role within the healthcare sector. Possesses exceptional patient communication skills, meticulous attention to detail, and a genuine passion for enhancing the efficiency of healthcare operations. Committed to contributing positively to team dynamics and improving patient experiences through effective administrative support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Manager/Expanded Function Dental Assistant
Access Dental, Dentures, & Implants
Ozark, Mo
07.2025 - 10.2025
- Utilization of all Expanded Functions
- Budgeting & Resource Allocation
- Regulatory Compliance
- Training & Professional Development
- Policy Development & Implementation
- Staff Supervision & Team Leadership
- Implemented process improvements that enhanced workflow efficiency across clinical teams.
Expanded Functions Dental Assistant
Lumio Dental - Springfield Kids Dental
Springfield, Mo
04.2024 - 07.2025
- Utilization of Restorative I, Restorative II, Fixed Prosthetics, & Deep Sedation/General Anesthesia Sedation Monitoring Certifications
- Pediatric Sedation Dentistry
- Behavior Modification
- Collaborated with dental team to streamline operational workflows and improve efficiency.
- Assisted in patient management and treatment planning to enhance overall care experience.
Front Office Administrator & Expanded Functions Dental Assistant
Nikodem Dental
Springfield, Mo
02.2024 - 04.2024
- Collection of Payment, Sending Insurance Claims
- Managed patient records and maintained confidentiality in compliance with HIPAA regulations.
- Scheduling Patients
- Assisting With Dental Procedures
- Coordinated daily front desk operations, ensuring efficient patient flow and appointment scheduling.
Expanded Functions Dental Assistant
Jordan Valley Community Health Center
Springfield, Mo
04.2023 - 02.2024
- Utilization of Restorative I, Fixed Prosthetics & Removable Prosthetics Expanded Functions
- Collaborated with management to improve employee training, & implement change to improve quality of care
- Provided care to a variety of patients with restorative & oral hygiene needs
- Utilized digital imaging systems to capture high-quality radiographs for accurate diagnostics.
Owner/Operator
BNJ Auction Co
Belle, Mo
07.2020 - 07.2022
- Payroll
- Bought/Sold vintage-modern contents of estates in online or live auction settings
- Business Development
- Inventory Control
- Contract Negotiations
- Profit & Loss Management
- Client Acquisition & Retention
- Scheduling Staff & Supervising
- Team Leadership & Training
- Appraisal Tools
- Managed all aspects of auction operations, ensuring compliance with industry regulations.
- Developed strategic marketing campaigns to increase auction participation and revenue growth.
Expanded Functions Dental Assistant
Magical Smiles Family Dentistry
Jefferson City, Mo
08.2019 - 07.2020
- Administrative tasks - scheduling appointments and verifying insurance coverage.
- Utilization of Restorative 1 & Fixed Prosthetics Expanded Functions
- Specialized in Pediatric Care
Expanded Functions Dental Assistant
Spring View Dental Care
Springfield, Mo
05.2017 - 02.2019
- EFDA Assisted Dentistry (Fixed Prosthetics)
- Invisalign Coordinator
- Administrative tasks - scheduling appointments and verifying insurance coverage
- Oversaw recruitment and training of new employees
Education
Bachelors of Science - Healthcare Administration
Southern New Hampshire University
10-2025
Dental Assisting -
Vatterott College
01-2013
High School - undefined
Strafford High School
01-2011
Skills
- Understanding of HRIS
- Healthcare Laws & Regulations
- Medical/Dental Terminology
- Patient Care Coordination
- EFDA Assisted Dentistry
- Identifying Restorative Materials
- Problem-solving
- Cultural Competence
- Patient Flow Management
- Critical Thinking
- Health Insurance Processes (Medicaid, Medicare, & Private Plans)
- Healthcare Compliance
- Time Management
- EHR Systems
- Data Entry & Records Management
- Scheduling & Appointment Coordination
- Data Analysis (Excel, Google Sheets)
- Revenue Growth
Certification
- Restorative I, Restorative II, Removable Prosthetics & Fixed Prosthetics Expanded Functions
- “The Premier Course”, Premier Dental Anesthesiology’s Deep Sedation/General Anesthesia Sedation Monitoring Certification
- Nitrous Oxide
- CPR/BLS
- Missouri Basic Skills Certified
Timeline
Clinical Manager/Expanded Function Dental Assistant
Access Dental, Dentures, & Implants
07.2025 - 10.2025
Expanded Functions Dental Assistant
Lumio Dental - Springfield Kids Dental
04.2024 - 07.2025
Front Office Administrator & Expanded Functions Dental Assistant
Nikodem Dental
02.2024 - 04.2024
Expanded Functions Dental Assistant
Jordan Valley Community Health Center
04.2023 - 02.2024
Owner/Operator
BNJ Auction Co
07.2020 - 07.2022
Expanded Functions Dental Assistant
Magical Smiles Family Dentistry
08.2019 - 07.2020
Expanded Functions Dental Assistant
Spring View Dental Care
05.2017 - 02.2019
High School - undefined
Strafford High School
Bachelors of Science - Healthcare Administration
Southern New Hampshire University
Dental Assisting -
Vatterott College