Bryan (Boruch) Zidele
Chesterfield,MO
Summary
I am a licensed Nursing Home Administrator (LNHA) in Missouri with a strong background in managing all aspects of nursing facility operations, including nursing, rehabilitation, dietary, social services, business administration, state compliance, housekeeping, and maintenance. With an MBA in Finance and Accounting, I possess advanced financial analysis and management skills, enabling me to develop innovative solutions for common challenges faced by healthcare facilities. I excel in building positive relationships with patients, families, colleagues, and management, while also demonstrating expertise in financial operations, labor management, and cost optimization. My track record includes taking on increasingly complex roles, driving higher census, achieving outstanding survey results, and improving profitability. I'm looking for the next step in my career.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrator
Rancho Rehab
04.2023 - Current
- Successfully streamlined and optimized operations of 120-bed nursing home, overseeing multiple departments.
- Successfully passed initial survey for first time in 3.75 years with only 15 citations and passed revisit inspection on first attempt.
- Implemented targeted marketing strategies, resulting in 25% increase in facility census within first three months.
- Eliminated agency staffing, enhancing continuity of care, and reducing expenses.
- Successfully achieved 90% reduction in overtime expenses per payroll within mere two months of eliminating agency staffing. This notable accomplishment was made possible through implementation of proactive hiring strategies and introduction of retention-focused procedures, with steadfast commitment to fostering positive workplace culture.
- Cultivated high-performing team through efficient hiring processes and continuous employee development.
- Achieved profitability through cost-saving measures and revenue optimization.
- Ensured compliance with state regulations and maintained high standards.
- Developed and implemented policies to enhance service efficiency and quality.
- Improved resident satisfaction and managed staffing effectively.
- Collaborated with leadership to drive financial performance and meet budgetary goals.
- Successfully lowered hospitalization rates through attentive care to prevent resident deterioration and minimized residents' requests for referrals to other facilities. This was achieved this by enhancing overall experience at Rancho, fostering sense of home, boosting morale, and recruiting individuals who share strong belief in facility's mission.
- Fostered positive relationships with residents, families, and staff.
- Proactively managed staffing and recruitment activities to maintain highly skilled and motivated workforce.
- Experience in managing and negotiating with unions in professional setting.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Administrator
Oak Park Center Nursing & Rehab
11.2022 - 04.2023
- Upon assuming director role, facility encountered first post-COVID survey within initial week with state identifying over 45 tags pertaining to life safety and clinical aspects. In reaction, I promptly formulated a comprehensive plan of correction (POC) and introduced effective systems. Our diligence bore fruit as we passed initial revisit inspection successfully.
- Achieved significant improvements: Within first two months of my tenure, facility achieved remarkable 200% increase in Case Mix Index (CMI), 50% rise in Medicare census, and 20% increase in net revenue.
- Oversight of all facility operations: Responsible for managing all aspects of this 120-bed nursing home, encompassing nursing, rehabilitation, business administration, laundry, dietary, social services, admissions, and maintenance operations.
- Financial analysis and management: Conducted thorough reviews of profit and loss statement and general ledger.
- Assisted in recruitment efforts, contributing to staff retention.
- Survey preparedness and quality improvement: Maintained and updated survey preparedness book and formulated necessary plans of correction.
- Investigated incident reports and addressed resident concerns promptly.
- Analyzed variances in profit and loss statement, implementing action plans as needed.
- Financial administration: Monitored accounts payable and receivable functions, ensuring financial stability.
- Collaborated closely with nursing staffing scheduler to stay within budgeted labor hours, reviewing time sheets and payroll costs.
- Admissions and collaboration: Assisted admissions office in screening new referrals, securing timely approvals of hospital referrals, and overseeing sign-in process for new residents.
- Leadership and participation: Conducted morning stand-up meetings and actively attended weekly Medicare review meetings.
- Additionally, continued to participate in complaint surveys to address concerns and maintain high standards of care.
Assistant Director (Corporate)
Lansdowne Village Nursing & Rehab
07.2021 - 11.2022
- Comprehensive operations management: Provided essential support to corporate team in overseeing all aspects of a145-bed nursing home, including nursing, rehabilitation, business administration, laundry, dietary, social services, admissions, and maintenance operations.
- Regulatory compliance dedication: Engaged actively in both annual and complaint surveys, notably crucial first post-COVID survey.
- Demonstrated strong commitment to regulatory compliance, addressing numerous compliance issues diligently and successfully achieving favorable revisit with substantial improvements.
- Growth-focused collaboration: Worked closely and collaboratively with marketing and admissions teams to drive continuous growth in facility census, ensuring a vibrant and sustainable resident population.
- Financial analysis: Conducted thorough reviews of monthly profit and loss statement to maintain financial stability and optimize resources.
- Meeting participation: Actively participated in morning stand-up meetings and weekly patient utilization meetings, contributing to effective communication and coordination within facility.
- Quality improvement and readiness: Updated survey preparedness book regularly and crafted essential plans of correction to ensure ongoing quality improvement and readiness for inspections.
- Safety and environment assessment: Conducted assessments of life safety and environmental conditions to identify necessary repairs and enhancements, prioritizing resident safety and comfort.
- Staffing leadership: Spearheaded hiring and onboarding of staff, ensuring facility had qualified and dedicated workforce.
- Contract management: Maintained facility contracts binder to keep critical documentation organized and easily accessible.
- Financial strategy: Investigated variances in profit and loss statement and developed necessary action plans to address any discrepancies.
- Ongoing census growth: Collaborated extensively with marketing and admissions teams, emphasizing importance of continuous growth in facility census to secure facility's future success.
Corporate Recruiter
MGM Healthcare
06.2021 - 11.2022
- As the individual responsible for recruitment and talent acquisition, successfully revamped and streamlined entire process, resulting in decreased reliance on outsourced agencies, increased profitability, and improved continuity of care.
- Key achievements include: Identified recruiting needs and utilized various channels, including online job boards and social media, to source top-quality applicants.
- Created compelling and attractive job descriptions to attract qualified candidates.
- Scheduled and conducted interviews with potential hires, utilizing various communication methods.
- Implemented an efficient process for HR to complete reference and background checks.
- Collaborated closely with facility staff to identify staffing requirements and coordinate interviews and onboarding.
- Significantly reduced labor costs and dependence on outside agency staffing by hiring full-time and per diem employees.
- Successfully reduced monthly labor costs for all 12 nursing homes operated by MGM Healthcare in Missouri by over $3.5 million monthly.
- Ensured timely completion of reference checks, criminal background checks, physical exams, and new hire orientations.
- Successfully rehabilitated and improved entire recruitment and onboarding process, enhancing efficiency and effectiveness.
Director of Business Development
Velocity Capital Group
01.2018 - 06.2021
- Managed sales process, ensuring efficiency from lead generation to closure.
- Recruiting, training, and coached sales team to achieve their targets.
- Identifying and capitalizing on potential business opportunities.
- Driving sales growth through effective marketing programs, initiatives, and campaigns.
- Acquiring new customers while nurturing relationships with existing ones.
- Effectively managing sales pipeline to ensure accurate forecasting.
- Tracking and reporting sales activities using CRM tool.
- Maintaining accurate records of all sales interactions and transactions.
- Proactively communicating with customers and conducting follow-up inquiries.
- Identifying and developing new business opportunities.
- Evaluating existing partnerships and sales efforts to optimize performance.
- Managing key client relationships and fostering new ones expanding company's brand presence and market reach.
- Leading sales, marketing, customer service, and client relationship management teams, cultivating strong internal and external relationships to drive lead generation and market share.
- Building cross-functional teams to support sustainable, long-term growth.
- Cultivated entrepreneurial growth culture throughout organization.
- Contributing to development of customer-facing web platforms and digital experiences.
Store Manager
A TO Z Supermarket
01.2015 - 12.2017
- Maintained weekly gross income of $100,000.
- Recruited, hired, trained, and supervised team of 45 employees, ensuring high levels of productivity and customer service.
- Set objectives for sales staff and provided support in meeting sales goals, resulting in increased revenue and successful closures.
- Managed labor hours and expenses developed staffing schedules, and effectively controlled operating costs to optimize profitability.
- Generated financial reports and maintained accurate payroll records.
- Oversaw purchasing of millions of dollars worth of inventory each year, ensuring well-stocked store and meeting customer demands.
- Implemented loss prevention procedures to minimize theft and increase profitability.
- Successfully increased annual sales by 10% each year at this location, utilizing strategic marketing events and special promotions.
- Collaborated with marketing teams to plan and execute effective campaigns, resulting in achievement of or surpassing sales goals.
Kosher Department Manager
Shop Rite Supermarket
01.2012 - 12.2014
- Successfully recruited, trained, and supervised team of 25 employees, ensuring they were equipped to perform their roles effectively.
- Managed inventory and ordered products to ensure sufficient stock levels and meet customer demands.
- Monitored labor and operating costs to optimize profitability while maintaining high standards of customer service.
- Ensured that all customers received excellent service and their needs were met, resulting in high customer satisfaction levels.
- Conducted regular performance evaluations and provided feedback to employees, recognizing and rewarding strong performance.
- Addressed any customer concerns or complaints promptly and resolved them to ensure ongoing customer satisfaction.
- Trained employees on sales techniques, product knowledge, customer service, and company policies and procedures to enhance their skills and performance.
- Clearly communicate and consistently enforce store and company safety policies and procedures to ensure safe working environment for all associates.
- Provide strong and proactive leadership to store team, giving clear direction, ongoing feedback, and holding each associate accountable for their performance.
- Fostered positive and enthusiastic work environment.
- Maintained professional appearance and set expectations for associates to adhere to company Dress Code Policy.
- Monitor and maintain cleanliness and neatness in all areas of store to create and ensure pleasant shopping environment.
Education
MBA - Finance and Accounting
Touro College
NYC12.2020
B.S. - Liberal Arts
Excelsior College
Albany, NY01.2018
Skills
- Operations Management
- Staff Management
- Relationship building and management
- Able to work independently and under pressure
- Excellent customer service, communication, and conflict resolution skills
- Possess excellent communication and writing skills
- Strong ethical, interpersonal, and professional values
Certification
Missouri Nursing Facility Administrator License
Personal Information
Title: MBA, LNHA
References
Upon Request
Timeline
Administrator
Rancho Rehab
04.2023 - Current
Administrator
Oak Park Center Nursing & Rehab
11.2022 - 04.2023
Assistant Director (Corporate)
Lansdowne Village Nursing & Rehab
07.2021 - 11.2022
Corporate Recruiter
MGM Healthcare
06.2021 - 11.2022
Director of Business Development
Velocity Capital Group
01.2018 - 06.2021
Store Manager
A TO Z Supermarket
01.2015 - 12.2017
Kosher Department Manager
Shop Rite Supermarket
01.2012 - 12.2014
MBA - Finance and Accounting
Touro College
B.S. - Liberal Arts
Excelsior College
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