Bonnie Kent
Fulton
Summary
Efficient and focused professional in payroll management, known for high productivity and the ability to complete tasks efficiently. Skilled in payroll processing, timekeeping accuracy, and compliance with local, state, and federal regulations. Excel at problem-solving, communication, and adaptability, which facilitate seamless payroll operations.
Overview
19
19
years of professional experience
Work History
Timekeeper
Fulton State Hospital
02.2024 - 03.2025
- Managed payroll and time and attendance systems.
- Documented unplanned absences and time-card errors.
- Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
- Maintained confidentiality around sensitive employee information at all times.
- Prepared end-of-period payroll tax returns.
- Handled and resolved employee payroll queries in a timely and professional manner.
- Conducted regular payroll reconciliations to identify and rectify discrepancies.
Security Officer
Fulton State Hospital
03.2015 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
Security Aide
Fulton State Hospital
02.2012 - 02.2025
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Maintained accurate logs of all security incidents to assist in future investigations.
- Improved team efficiency by organizing shift schedules and ensuring all areas were adequately covered.
- Examined doors, windows and gates to verify security.
Scheduler
Fulton State Hospital
07.2020 - 02.2024
- Encouraged and improved cross-department internal communication.
- Analyzed resource requirements for each project and identified potential conflicts or delays.
- Maintained front desk to provide positive first impression.
- Communicated schedule changes effectively throughout the organization when necessary.
- Maintained positive working relationship with fellow staff and management.
- Answered phones and routed voicemails to respective employees.
- Handled incoming calls and directed callers to appropriate department or employee.
Assistant Housekeeping Manager
Fulton State Hospital
08.2011 - 07.2020
- Collected, analyzed and prepared reports of statistical data to assess facility management objectives.
- Developed and implemented procedures for preventive maintenance program for all housekeeping equipment.
- Resolved customer complaints in a timely manner while maintaining high service quality standards.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Conducted regular performance reviews for housekeeping staff members.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Housekeeper
Merry Maids
01.2010 - 08.2011
- Assisted in laundry services including washing, drying, and folding linens.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Disinfected telephones, light switches and other frequently touched objects.
- Emptied trash receptacles throughout the property.
- Adhered to daily cleaning schedules and updated as needed based on demand.
Fast Food Worker
Dairy Queen Grill & Chill
05.2006 - 02.2010
- Brewed and served coffee and tea with preferred add-ins.
- Modified requested menu items in POS system to customize orders.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
Education
Some College (No Degree) - Psychology
Southern New Hampshire University
Hooksett, NHHigh School Diploma -
North Callaway
Kingdom City, MO05-2008
Skills
- Efficiency optimization
- Deadline oriented
- Accuracy and precision
- Data entry proficiency
- Time management expertise
- Punctuality
- Scheduling experience
- Employee file management
- Checking time cards
- Reviewing data
- Maintaining files
- Filing
- Team player
Education and Training
true
Timeline
Timekeeper
Fulton State Hospital
02.2024 - 03.2025
Scheduler
Fulton State Hospital
07.2020 - 02.2024
Security Officer
Fulton State Hospital
03.2015 - 02.2025
Security Aide
Fulton State Hospital
02.2012 - 02.2025
Assistant Housekeeping Manager
Fulton State Hospital
08.2011 - 07.2020
Housekeeper
Merry Maids
01.2010 - 08.2011
Fast Food Worker
Dairy Queen Grill & Chill
05.2006 - 02.2010
Some College (No Degree) - Psychology
Southern New Hampshire University
High School Diploma -
North Callaway
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