Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bonnee Pelton

Springfield,MO

Summary

Compassionate Nursing Assistant with experience at Cox Health, skilled in direct patient care and vital sign monitoring. Recognized for enhancing patient satisfaction through empathetic support and maintaining strict infection control standards. A natural leader, adept at training new staff and fostering a collaborative environment to improve overall care quality.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Cox Health
03.2023 - Current
  • Helped patients manage routine bathing, grooming, and other hygiene needs for teams of 7-14 patients per shift.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Reported abnormalities to RN.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
  • Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.

General Manager

Gap Outlet
02.2022 - 03.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of 10-30 professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Served as "Equality and Belonging Champion" for the district, which allowed me to design literature and activities to foster an inclusive workplace for the entire Midwest district.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Upheld company policies and implemented standards fairly.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

Assistant Manager

Gap Outlet
05.2016 - 02.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
  • Built a positive work environment that encouraged collaboration among team members while emphasizing accountability towards individual responsibilities.

Sales Associate

Gap Outlet
03.2012 - 05.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Patient Care Nursing Assistant

Mercy Hospital Springfield
03.2015 - 07.2015
  • Assisted patients with activities of daily living, promoting independence and comfort during their stay.
  • Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
  • Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
  • Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
  • Demonstrated adaptability in rapidly changing situations, responding promptly to unforeseen patient needs or requests from the nursing staff.
  • Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
  • Exhibited strong time management skills by prioritizing tasks effectively and completing them in a timely manner without compromising quality of care.

Education

Certificate - Practical Nursing

Ozarks Technical Community College
Springfield, MO
10-2025

High School Diploma -

Branson High School
Branson, MO
05-2014

Skills

  • Basic life support (AHA Certified)
  • Direct patient care
  • Recording vital signs
  • Infection control
  • HIPAA Compliance
  • Natural Leader
  • Specimen collection
  • Monitoring Intake and Output
  • Time management
  • Attention to detail
  • Empathy and compassionate care
  • Calm under stress

Certification

  • BLS - Basic Life Support

Timeline

Nursing Assistant

Cox Health
03.2023 - Current

General Manager

Gap Outlet
02.2022 - 03.2023

Assistant Manager

Gap Outlet
05.2016 - 02.2022

Patient Care Nursing Assistant

Mercy Hospital Springfield
03.2015 - 07.2015

Sales Associate

Gap Outlet
03.2012 - 05.2016

Certificate - Practical Nursing

Ozarks Technical Community College

High School Diploma -

Branson High School

Similar Profiles

CREATE PROFILE
Bonnee Pelton