Bobby Crafton
Ozark
Summary
I am a graduate from College of the Ozarks, holding a degree in Psychology (Bachelor's of Science). I am a dedicated, service-minded worker who possesses a positive attitude and drive to grow- to be challenged and excel. I am a team player with excellent communication skills, whether it be with peer, supervisor, or client.
Overview
7
7
years of professional experience
Work History
Guest Services Cashier
Wonders of Wildlife
07.2023 - Current
- Provide friendly customer service to the museum and aquarium guests
- Welcome guests, assist with making/redeeming reservations and process tickets and membership transactions
- Talk to the guests about the animals that are in my vicinity
- Managing guests needs and queries
- Talk with guests that are not following rules and problem solve
- Help reunite children with their family that have gotten separated
Landscaping and General Groundskeeper
College of the Ozarks
06.2022 - 05.2023
- Maintained an aesthetically pleasing and functional outdoor space
- Mowing, weed eating, seeding, fertilizing, and tractor driving, worked on campus flower beds where I did tilling, planting, weeding, and watering
- Completed pest control for insects and weeds on lawns, shrubs, trees, and non-crop areas
- I operated tractor, weed eaters, chain saws, seeding machines rakes, and pick up trucks
- I organized tool storage and the maintenance of tools
Customer Relations Outfitter/Cashier
Bass Pro
08.2021 - 12.2021
- Responsible for checking out customer's merchandise through the POS registers
- Performed various customer service activities including greeting and acknowledging all customers promptly and friendly, handling merchandise with care
- Stock and straightened shelves
- Assisted customers in making buying decisions
- Promote programs including club memberships
Guest Services
The Keeter Center at College of the Ozarks
01.2020 - 08.2021
- Greet and take care of every guest that entered the building
- Answered phones and directed calls to requested departments
- Kept building neat and clean at all times
- Sold student made products to the public
Office Assistant
Judevine
03.2018 - 12.2018
- Responsible for maintenance/organization of client files dating from 2013 to 2018
- Created a new system of organization based on compiled client files
- Worked as an office custodian keeping the office spaces clean
- Participated as additional staff for client social groups and community outings, as well as in office celebration events for clients and staff alike
Education
B.S - Psychology w/ Minor in Electronic Media Production
College of the Ozarks
Point Lookout, MO05.2023
Skills
- Strong work ethic
- Team player mentality
- Reliability and punctuality
- Written and verbal communication
- Attention to detail
- Multitasking and organization
Additionalinformation - References
- Cim Holker, Employment Specialist, (417) 350-8707
- Matthew Long, Operations Manager, malong@wondersofwildlife.org
- Jeffrey Weaver, Operations Assistant Manager, jjweaver2@wondersofwildlife.org
Timeline
Guest Services Cashier
Wonders of Wildlife
07.2023 - Current
Landscaping and General Groundskeeper
College of the Ozarks
06.2022 - 05.2023
Customer Relations Outfitter/Cashier
Bass Pro
08.2021 - 12.2021
Guest Services
The Keeter Center at College of the Ozarks
01.2020 - 08.2021
Office Assistant
Judevine
03.2018 - 12.2018
B.S - Psychology w/ Minor in Electronic Media Production
College of the Ozarks
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