Blair Alsup
Blue Spring
Summary
Detail-oriented and organized professional with a proven ability to thrive in fast-paced environments while consistently meeting tight deadlines. Strong team player bringing enthusiasm and a collaborative spirit to every project, fostering a positive work atmosphere. Committed to contributing to the overall success of the company through effective communication and a proactive approach to problem-solving. Eager to leverage skills and dedication to drive results and support team objectives.
Overview
11
11
years of professional experience
Work History
IT Specialist
Transco Lines Inc
02.2024 - Current
- Implemented security protocols to safeguard system integrity and data privacy.
- Provided technical support for hardware, software, and network issues, ensuring minimal downtime.
- Streamlined IT operations by developing and documenting standard operating procedures.
- Collaborated with cross-functional teams to integrate new systems and applications effectively.
- Managed inventory of IT assets, optimizing resource allocation and reducing unnecessary expenditures.
Manager of DOT Compliance
Transco Lines Inc
01.2021 - 02.2024
- Established and monitored key performance indicators KPIs.
- Collaborated with other departments in cross-functional projects.
- Ensured compliance with industry regulations and company policies.
- Streamlined workflows by implementing new technology solutions.
- Simplified decision-making with detailed reports for executive team.
- Monitored employee performance using real-time data and reports.
Safety and HR Coordinator
Buchheits
08.2019 - 01.2021
- Managed benefits administration, including enrollment, changes, and termination of coverage.
- Created reports for senior leadership detailing key trends in areas such as turnover rates or employee engagement scores.
- Assisted in development of employee handbooks, policy manuals, or other internal communication materials.
- Maintained accurate employee records in HR databases and updated information as needed.
- Evaluated effectiveness of current HR policies or procedures through analysis of relevant metrics.
Operations Manager
Rolling Hills Express Trucking
08.2017 - 08.2019
- Planned layouts for optimum workflows and business results.
- Maintained financial and administrative controls, accurately tracking funds and keeping records current.
- Maintained accurate inventory records for all company hardware assets.
- Established disaster recovery plans to minimize potential downtime in case of emergencies.
- Conducted regular system audits to identify areas for improvement or possible issues.
Universal Banker
US Bank
05.2016 - 08.2017
- Reduced in-person customer service requests by teaching customers how to fully utilize available banking tools and mobile applications.
- Collaborated with team members to achieve branch sales goals and increase overall profitability.
- Processed loan applications from start to finish, including underwriting and closing procedures.
- Assisted customers with opening and managing multiple types of accounts.
- Performed routine branch operations, including teller transactions, account maintenance, and wire transfers.
Teller
Belgrade State Bank
12.2014 - 05.2016
- Identified suspected fraud based on behavioral and transaction markers.
- Retained up-to-date knowledge of offered products and services to educate customers on features, benefits and pricing.
- Assisted in greeting, directing and engaging with client lobby traffic.
- Recommended beneficial products and services to customers, consistently exceeding daily goals.
- Prepared official checks, money orders and certified checks.
Education
Bachelor of Science (B.S.) - Cybersecurity and Networking
DeVry University
05-2027
Skills
- Organizational Skills
- Data Analysis
- Risk mitigation planning
- Verbal and written communication
- Customer Relationship Management
- Database Management
- Problem Solving
- Information confidentiality
- IT troubleshooting
- IT documentation
- Troubleshooting
- Information security
Certifications
- Comptia Network+
- Comptia Security+
Timeline
IT Specialist
Transco Lines Inc
02.2024 - Current
Manager of DOT Compliance
Transco Lines Inc
01.2021 - 02.2024
Safety and HR Coordinator
Buchheits
08.2019 - 01.2021
Operations Manager
Rolling Hills Express Trucking
08.2017 - 08.2019
Universal Banker
US Bank
05.2016 - 08.2017
Teller
Belgrade State Bank
12.2014 - 05.2016
Bachelor of Science (B.S.) - Cybersecurity and Networking
DeVry University