Blair Alsup
Blue Spring
Summary
Detail-oriented and organized professional with a proven ability to thrive in fast-paced environments while consistently meeting tight deadlines. Strong team player bringing enthusiasm and a collaborative spirit to every project, fostering a positive work atmosphere. Committed to contributing to the overall success of the company through effective communication and a proactive approach to problem-solving. Eager to leverage skills and dedication to drive results and support team objectives.
Overview
11
11
years of professional experience
Work History
IT Specialist
Transco Lines Inc
North Little Rock, AR
02.2024 - Current
- Implemented security protocols to safeguard system integrity and data privacy.
- Provided technical support for hardware, software, and network issues, ensuring minimal downtime.
- Streamlined IT operations by developing and documenting standard operating procedures.
- Collaborated with cross-functional teams to integrate new systems and applications effectively.
- Managed inventory of IT assets, optimizing resource allocation and reducing unnecessary expenditures.
Manager of DOT Compliance
Transco Lines Inc
North Little Rock, AR
01.2021 - 02.2024
- Established and monitored key performance indicators KPIs.
- Collaborated with other departments in cross-functional projects.
- Ensured compliance with industry regulations and company policies.
- Streamlined workflows by implementing new technology solutions.
- Simplified decision-making with detailed reports for executive team.
- Monitored employee performance using real-time data and reports.
Safety and HR Coordinator
Buchheits
Scott City, MO
08.2019 - 01.2021
- Managed benefits administration, including enrollment, changes, and termination of coverage.
- Created reports for senior leadership detailing key trends in areas such as turnover rates or employee engagement scores.
- Assisted in development of employee handbooks, policy manuals, or other internal communication materials.
- Maintained accurate employee records in HR databases and updated information as needed.
- Evaluated effectiveness of current HR policies or procedures through analysis of relevant metrics.
Operations Manager
Rolling Hills Express Trucking
Richwoods, MO
08.2017 - 08.2019
- Planned layouts for optimum workflows and business results.
- Maintained financial and administrative controls, accurately tracking funds and keeping records current.
- Maintained accurate inventory records for all company hardware assets.
- Established disaster recovery plans to minimize potential downtime in case of emergencies.
- Conducted regular system audits to identify areas for improvement or possible issues.
Universal Banker
US Bank
Chesterfield, MO
05.2016 - 08.2017
- Reduced in-person customer service requests by teaching customers how to fully utilize available banking tools and mobile applications.
- Collaborated with team members to achieve branch sales goals and increase overall profitability.
- Processed loan applications from start to finish, including underwriting and closing procedures.
- Assisted customers with opening and managing multiple types of accounts.
- Performed routine branch operations, including teller transactions, account maintenance, and wire transfers.
Teller
Belgrade State Bank
Potosi, MO
12.2014 - 05.2016
- Identified suspected fraud based on behavioral and transaction markers.
- Retained up-to-date knowledge of offered products and services to educate customers on features, benefits and pricing.
- Assisted in greeting, directing and engaging with client lobby traffic.
- Recommended beneficial products and services to customers, consistently exceeding daily goals.
- Prepared official checks, money orders and certified checks.
Education
Bachelor of Science (B.S.) - Cybersecurity and Networking
DeVry University
05-2027
Skills
- Organizational Skills
- Data Analysis
- Risk mitigation planning
- Verbal and written communication
- Customer Relationship Management
- Database Management
- Problem Solving
- Information confidentiality
- IT troubleshooting
- IT documentation
- Troubleshooting
- Information security
Certifications
- Comptia Network+
- Comptia Security+
Timeline
IT Specialist
Transco Lines Inc
02.2024 - Current
Manager of DOT Compliance
Transco Lines Inc
01.2021 - 02.2024
Safety and HR Coordinator
Buchheits
08.2019 - 01.2021
Operations Manager
Rolling Hills Express Trucking
08.2017 - 08.2019
Universal Banker
US Bank
05.2016 - 08.2017
Teller
Belgrade State Bank
12.2014 - 05.2016
Bachelor of Science (B.S.) - Cybersecurity and Networking
DeVry University