Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of Inpatient and outpatient pharmacy operations. Excellent English conversational skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lead Certified Pharmacy Technician
Walgreens Pharmacy
05.2024 - 03.2025
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy Technician II
Mercy Hospital Springfield
01.2024 - 04.2024
Counted, measured, and compounded medications following standard procedures.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Education
Bachelor of Science - Chemistry, Biology
Missouri State University
05.2026
Skills
Insurance billing
Pharmaceutical calculations
Pharmacy operations management
Pharmacy and customer records management
Advanced math skills
Point of sale systems proficiency
Problem-solving skills
Certification
CPhT - Certified Pharmacy Technician
CPR Training - valid through 05/26
Timeline
Lead Certified Pharmacy Technician
Walgreens Pharmacy
05.2024 - 03.2025
Pharmacy Technician II
Mercy Hospital Springfield
01.2024 - 04.2024
Bachelor of Science - Chemistry, Biology
Missouri State University
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