Bianca Gibbs
St Louis
Summary
Hardworking and dependable employee with experience in providing excellent customer service in fast-paced restaurants. Skilled at managing multiple tables and creating positive experiences that keep customers coming back.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server
Chilis's Bar and Grill
Kirkwood
11.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders accurately and efficiently using the point-of-sale system.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Assisted guests with menu selections and answered questions about ingredients.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Upsold promotional items to enhance guest experiences and increase sales.
- Handled cash transactions, processed payments, and balanced cash drawer daily.
Cleaner
Saving Grace Cleaning Services LLC
Eureka
06.2021 - Current
- Cleaned residential and commercial spaces to maintain high cleanliness standards.
- Disinfected surfaces and restrooms to ensure a safe environment for clients.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Operated cleaning equipment to efficiently complete various cleaning tasks.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Polished furniture to remove dust and dirt buildup.
- Collaborated with team members to coordinate cleaning schedules effectively.
- Followed safety guidelines while using chemicals and equipment during cleaning tasks.
Sales Associate
Honeybaked Ham Store
St Louis
11.2023 - 04.2025
- Assisted customers with product selections and special orders.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Managed inventory levels and organized stock displays.
- Prepared and packaged food items per customer specifications.
Busser
Riverside Diner
St Louis
03.2023 - 07.2023
- Assisted servers by promptly clearing tables and resetting for new guests.
- Provided quick and efficient clearing of tables between courses.
- Ensured that each table was properly set before seating guests.
- Transported dishes, utensils, and glassware between kitchen and dining areas.
- Maintained cleanliness and organization of dining areas and kitchen spaces.
- Maintained a friendly attitude towards customers at all times.
Host
At Sunrise
Imperial
10.2022 - 07.2023
- Managed seating arrangements to optimize guest flow and comfort.
- Greeted and welcomed guests upon arrival at the dining area.
- Monitored dining room atmosphere to ensure a pleasant experience for patrons.
- Coordinated with kitchen staff for timely order updates and special requests.
- Took reservations over phone and in person.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
Lindbergh High School
St Louis, MOSkills
- Food and beverage delivery
- Liquor, wine, and food service
- Order accuracy
- Cash handling
- POS operation
- Inventory management
- Cleaning standards
- Customer service
- Time management
- Team collaboration
- Attention to detail
- Problem solving
- Conflict resolution
- Effective communication
- Strong work ethic
Certification
- Certified as a Lash Technician
References
References available upon request.
Timeline
Server
Chilis's Bar and Grill
11.2024 - Current
Sales Associate
Honeybaked Ham Store
11.2023 - 04.2025
Busser
Riverside Diner
03.2023 - 07.2023
Host
At Sunrise
10.2022 - 07.2023
Cleaner
Saving Grace Cleaning Services LLC
06.2021 - Current
Lindbergh High School