Bethany White
Blue Springs,MO
Summary
Well-qualified salesperson with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
38
38
years of professional experience
Work History
Remote Sales
CarMax
01.2024 - 05.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Provided outstanding customer service throughout the entire buying process, cultivating trust with prospective buyers.
- Expanded customer base by actively engaging prospects through social media platforms and online marketing efforts.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Responded to customer enquiries via telephone and email.
- Sales Force CRM
- Remote position
- High call volume
Real Estate Agent
Premium Realty Group LLC
04.2018 - 01.2022
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Expanded client base through consistent networking events, maintaining high level of customer service and professionalism.
- Assisted first-time homebuyers in navigating complex real estate process, guiding them from pre-approval to closing.
- Successfully managed multiple offers for sellers, securing best possible outcome in each situation.
- Exceeded annual sales goals by implementing effective time management strategies and prioritizing tasks accordingly.
- Provided exceptional support during negotiation process, advocating for clients'' best interests at all times.
Real Estate Agent
The Lance Tomlin Team
01.2014 - 01.2022
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Expanded client base through consistent networking events, maintaining high level of customer service and professionalism.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Successfully managed multiple offers for sellers, securing best possible outcome in each situation.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Provided exceptional support during negotiation process, advocating for clients'' best interests at all times.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Developed new business and managed new and existing clients.
Leasing Agent
CJ Real Estate
01.2009 - 01.2014
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Generated leads through various marketing channels such as social media platforms, email campaigns, and print advertising materials.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
Transaction Coordinator
The Chuck Dye Team
01.2004 - 01.2011
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Expedited closings by coordinating efforts between buyers, sellers, lenders, and agents to ensure timely completion of necessary tasks.
- Boosted agent productivity by taking on administrative tasks, allowing them to focus on sales and relationship-building activities.
- Assisted in the negotiation process for smooth transactions, effectively communicating offers and counteroffers between parties.
- Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.
- Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
- Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Monitored industry trends closely to stay updated on changing regulations or market conditions that could impact ongoing transactions.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Real Estate Agent
The Chuck Dye Team
01.2004 - 01.2009
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Exceeded annual sales goals by implementing effective time management strategies and prioritizing tasks accordingly.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Reviewed and executed confidential documents, contracts and disclosures.
- Coordinated appointments to show tenants and buyers prospective homes.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Finance Manager
Galen Boyer Motors
01.1993 - 01.2004
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
- Implemented ongoing training programs for sales staff on current financing products, incentives, and promotions.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Bank Teller
Umb Bank
01.1986 - 01.1994
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Removed mutilated currency from circulation.
- Turned in excess cash to maintain drawer security.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Trained new hires on customer service policies and procedures.
Education
High School Diploma -
Blue Springs High School
Blue Springs, MO05.1987
Skills
Business Consultant
- Appraisal Procedures
- Real Estate Law
- Presenting
- Lead Follow up
- Property Tours and Inspections
- Innovative Marketing Strategist
- Social Media Marketing
- Market Monitoring
- Lender Relations
- Home Inspections
- Client Needs Assessment
- Property Assessments
- Contract Negotiation
- Administrative Support
- Excellent Teamwork
- Clean Driving Record
- Kansas City Association of Realtors
- Client Management
- Property Management
- Intuit QuickBooks Expert
- Tech-Savvy
- Negotiation
- Sales Closing
- Contracting
- Works Well Independently
- Team Collaboration
- Time Management
- Conflict Resolution
- Attention to Detail
- Client Relationship Management
- Customer Service
- Decision Making
- Buyer and Seller Representation
- Escrow Management
- Comparative Market Analysis
- [Software] Expert
- Remote presenting
- Remote sales
- Remote Communication Techniques
- Remote monitoring proficiency
- Remote Conferencing
- Remote Support Management
- Remote Training Capabilities
- Remote Conferencing and Communication
- Remote Operations
- Remote Access Solutions Management
Timeline
Remote Sales
CarMax
01.2024 - 05.2024
Real Estate Agent
Premium Realty Group LLC
04.2018 - 01.2022
Real Estate Agent
The Lance Tomlin Team
01.2014 - 01.2022
Leasing Agent
CJ Real Estate
01.2009 - 01.2014
Transaction Coordinator
The Chuck Dye Team
01.2004 - 01.2011
Real Estate Agent
The Chuck Dye Team
01.2004 - 01.2009
Finance Manager
Galen Boyer Motors
01.1993 - 01.2004
Bank Teller
Umb Bank
01.1986 - 01.1994
High School Diploma -
Blue Springs High School
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