Bethany Thomas
Columbia,MO
Summary
Dynamic professional with a proven track record at Show-Me Community Services, excelling in patient advocacy and medical chart documentation and fostering teamwork. As well as in enhancing client well-being and store performance through critical thinking and effective problem-solving. Demonstrates a professional demeanor, ensuring high standards of care and service excellence. Proven ability to enhance client care through interdisciplinary collaboration and effective communication. Skilled in administering medication and fostering meaningful relationships, ensuring clients achieve their social and self-help goals. Strong multitasking and analytical thinking abilities.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Show Me Community Services
Hallsville, MO
04.2024 - Current
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Developed strong rapport with clients through active listening skills and empathetic communication techniques.
- Enhanced community integration for clients through participation in social activities and outings.
- Dispensed necessary medication to improve client health condition.
- Transported and accompanied clients to therapy and doctor appointments.
- Improved client well-being by implementing individualized support plans and providing daily assistance.
- Advocated for clients'' rights within various settings including educational institutions, housing providers, and social service agencies.
- Maintained records of client condition, progress and care using Therap.
- Maintained accurate documentation of client progress, noting any changes in behavior or health status for review by the team.
- Offered crisis intervention support as needed, de-escalating situations and ensuring the well-being of all parties involved.
Assistant Store Manager
The Shoe Dept
Columbia, MO
01.2024 - 05.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Store Manager
Cato
09.2023 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Developmental Assistant 1
Higginsville Habilitation Center
Higginsville , Missouri
08.1988 - 04.1994
- Developed Individual Education Plans for students with special needs.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of developmental assistance.
- Implemented behavior modification strategies, improving overall quality of life for clients.
- Collaborated with subject matter experts to support accurate and thorough content.
- Enhanced individual development plans by incorporating personalized goals and tracking progress.
- Supported individuals in developing effective communication skills, fostering better interpersonal relationships both within the program and in the broader community.
Skills
- Teamwork
- Professional demeanor
- Fast learner
- Problem-solving
- Critical thinking
- CPR certification
- Certified in CPR/AED
- Documentation and recordkeeping
- Analytical thinking
- First aid certification
- Medication management
Certification
- Adult CPR/AED certification – American Red Cross.
- Direct Support Professional Certification (DSP) - National Alliance for Direct Support Professionals.
- First Aid Certification - American Red Cross or St John Ambulance.
- L1MA
Languages
English
Full Professional
Timeline
Direct Support Professional
Show Me Community Services
04.2024 - Current
Assistant Store Manager
The Shoe Dept
01.2024 - 05.2024
Store Manager
Cato
09.2023 - 01.2024
Developmental Assistant 1
Higginsville Habilitation Center
08.1988 - 04.1994
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