Travel
Cooking and Culinary
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BETH PHILLIPS
Parkville,MO
Summary
Sales executive with a comprehensive background encompassing sales, marketing, and category management. Solid communication, negotiation, and organizational skills serve as a foundation to effectively network, collaborate and maintain beneficial internal and external relationships at all levels. Setting and achieving demanding sales goals. Contributing through formulating marketing and new product development plans and effectively implementing them. Analyzing market conditions, evaluating customer needs, assessing new product viability, devising viable action plans, and overseeing timely execution of sales plan. Establishing, developing and growing new Sales Regions by prospecting, alliances and external relationships.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Sr. Account Manager
DSM-FIRMENICH
01.2024 - Current
- Grow Sales with my assigned customers by providing a broad range of Flavor Solutions, including: Savory, Sweet, Beverage, and Bakery.
- Work with other areas of the business to showcase overall capabilities and solutions to my customers, and serve as the main contact and go-to resource.
- Be an example of best practices to grow the business, exemplify company values, and provide support to Sales Managers on the team.
- Grew my territory in 2024 by 13%.
- In 2025, I Planned, Organized, and Executed a broad Capabilities Demo for 40 Key Scientists and Procurement Managers at a strategic customer. This has led to 9 new project opportunities, so far.
- Managed all communications, reminders, and stock recommendations for my 35 customers both prior to and during an SAP systems integration.
Sales Manager
FIRST CHOICE INGREDIENTS
01.2016 - 01.2024
- ewGr existing sales, uncovered new customers, and forged strong relationships that foster customer loyalty to FCI.
- Provided solutions to customer issues, and became the go-to resource for all dairy flavor needs.
- Demonstrated innovative applications that were relevant to my customers’ business, and in turn, increased sales for all.
- Achieved double-digit growth every year.
- Grew my territory in 2020 by 13%, despite my largest customer suffering a -35% decrease, due to COVID-19.
- Assumed responsibility for two geographic areas that were underperforming, and turned them into areas that exceeded sales targets by 5%, for a total increase of 25%.
- Managed Regional Brokers, and ensured they cultivated new relationships and meet Sales Targets. Brokers assigned to me exceeded Sales Goals in 2017, 2018 & 2019.
Regional Sales Manager, Midwest
DAIRICONCEPTS
01.2012 - 01.2016
- Grew sales and deepened relationships with key customers at this growing Specialty Dairy Solutions Company.
- Discovered, cultivated, and gained business with new customers across all product categories of Powders, Concentrates and HCG.
- Managed Regional Brokers, and helped grow sales in their assigned territory.
- Supported Dairiconcepts’ Core Values of Integrity, Excellence, Innovation and Teamwork through my daily activities and interactions.
- 2014 Salesperson of the Year.
- Beat 2015 Sales Volume Goal by over 2mm pounds.
- Converted a Key Customer Price Model to one that turned a ten figure gross margin loss into a six figure gross margin gain.
- Worked with a Key Customer on a new product that was featured in USA Today. Development involved a cross-functional team, discovery and approval of a co-packer, and maintaining timelines across 3 different companies. Product launched in May 2016.
- Liquidated over 200k pounds of expired inventory, and prevented it from being dumped or salvaged.
- Resolved over $300k of A/R issues due to Obsolete Customer Inventory by researching, negotiating, and follow up until payment was received.
- Specialty Dairy Solutions Company
Chef/Owner
DLUXE LOUNGE & CIGAR DECK
01.2009 - 01.2011
- Due to Missouri River flooding in 2011, my business was forced to close.
- Owned and operated an upscale restaurant and cocktail lounge with focus on high-quality, unique ingredients.
- Created the menu, managed all staff, ordering, and accounts payable.
- Provided exceptional cocktails, food, cigars, and service.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Owner
BP SALES AND MARKETING
01.2007 - 01.2009
- Represented specialty dairy companies in the Foodservice and Industrial marketplace.
- Helped businesses manage existing Brokers and put new ones in place, where necessary.
- Grew existing customer base through product knowledge and business relationships, while expanding the business with new customers and markets.
- Introduced and helped create a new specialty product for an Industrial customer who was purchasing only a low margin commodity product. New item increased sales with this customer 50% over a six month period.
- Secured business with a major buying group as an approved supplier. This group had over 400 members, the majority of which were not currently customers.
- Moved several truckloads per month of commodity cheese for various traders.
- Secured exclusive Private Label manufacturing with 2 key customers and doubled their sales.
Director, Key Account Sales
DAIRY FARMERS OF AMERICA
01.2003 - 01.2007
- Built and drove foodservice and industrial sales growth through marketing and distribution for the central division of an $8 billion organization.
- Built and expanded a relationship with Gordon Food Service, Performance Food Group, and select buying groups such as Progressive Group Alliance.
- Successfully converted a ‘spot’ customer to a committed contract customer who purchased 5mm pounds in 2007. This conversion resulted in a 25% increase in volume and 35% increase in profit.
- Consolidated and redesigned Point of Sale Materials. Removed ten obsolete pieces from circulation and replaced them with two. Also added 4 new pieces for the new Borden Baja Queso and Jacobo Specialty Italian lines.
- Added Brokers in 5 markets, and replaced underperforming Brokers in 2 markets. These changes resulted in an average 53% sales increase in the affected markets.
- Developed a relationship and managed contract negotiations for a Private Label products with a large Regional Distributor. First year volume was 1.5mm pounds of new business.
- Developed a relationship and managed contract negotiations for a Private Label and Branded agreement with a National Buying Group. First year incremental volume was 2mm pounds, a 10% volume increase.
Sales Manager – Western Division
MOTHER’S KITCHEN
01.2000 - 01.2002
Sales Manager- Eastern Division
MOTHER’S KITCHEN
01.1998 - 01.2000
Category Manager- Cheese & Margarine
ALLIANT FOODSERVICE
01.1995 - 01.1998
Education
Bachelor of Science - Merchandising, Business
Northern Illinois University
DeKalb, IL01.1992
Skills
- Skilled in Microsoft Word document creation
- Data analysis in Excel
- Creative slide Creation in Powerpoint
- Project management tools
Accomplishments
- Grew my territory in 2024 by 13%.
- In 2025, I Planned, Organized, and Executed a broad Capabilities Demo for 40 Key Scientists and Procurement Managers at a strategic customer. This has led to 9 new project opportunities, so far.
- Managed all communications, reminders, and stock recommendations for my 35 customers both prior to and during an SAP systems integration.
Affiliations
American Management Association
Certification
Women In Leadership Course Certification-2025
Interests
Hobbies and Interests
- Pickleball Enthusiast
- Art Collector
Salesperson of the Year- 2014
Top Sales Award in 2014
Timeline
Sr. Account Manager
DSM-FIRMENICH
01.2024 - Current
Sales Manager
FIRST CHOICE INGREDIENTS
01.2016 - 01.2024
Regional Sales Manager, Midwest
DAIRICONCEPTS
01.2012 - 01.2016
Chef/Owner
DLUXE LOUNGE & CIGAR DECK
01.2009 - 01.2011
Owner
BP SALES AND MARKETING
01.2007 - 01.2009
Director, Key Account Sales
DAIRY FARMERS OF AMERICA
01.2003 - 01.2007
Sales Manager – Western Division
MOTHER’S KITCHEN
01.2000 - 01.2002
Sales Manager- Eastern Division
MOTHER’S KITCHEN
01.1998 - 01.2000
Category Manager- Cheese & Margarine
ALLIANT FOODSERVICE
01.1995 - 01.1998
Bachelor of Science - Merchandising, Business
Northern Illinois University