BETH LOPEZ
Kansas City,MT
Summary
Talented Marketing Rep and exceptional sales professional. Decisive team leader with excellent attention to detail and a persuasive communication style. Superb verbal communication, planning and relationship-building skills. Proficient in gathering market and competitor information.
Overview
12
12
years of professional experience
Work History
Finance Manager
Victory Chevrolet
07.2021 - Current
- Consistently in top 3 highest producing managers out of Victory's 12 local dealerships personally producing 1.5 million dollars yearly.
- Managed high volume department of approximately 200 monthly loans.
- Review all bank approvals to ensure customer is getting best terms and conditions for loan.
- Sign all required documents set forth by lender and dealership to secure loan.
- Encourage customers to add additional protection by adding service contracts, gap and maintenance packages to protect their investment but also adding profit to finance department.
- Send all bank documents to lenders in timely manner and monitor daily to ensure payment has been made.
- Assist with customer service issues to help resolve.
- Work closely with managers in all departments to ensure our department hits daily and monthly goals set forth by dealership and make changes as needed.
Sales
Premier Pre-Owned
07.2020 - 06.2021
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Accompanied customers and demonstrated performance features on test drives.
- Made car recommendations based on preferences and outlined benefits of each car option.
- Qualified and followed-up on potential new customer leads.
- Answered telephone and email inquiries from potential customers.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing options on vehicles.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Field Marketing Representative
Consumer Portfolio Services Inc
10.2017 - 06.2020
- Build and maintain vital relationships with Franchise and Independent Dealerships working closely with Key Decision Makers.
- Stay up to date with competitors in order to adjust as needed to capture more business, understand and know competition.
- Promptly reach out to dealers on incoming applications, review overall credit profile and analyze risk.
- Enter and assign new leads using CRM tools, keep contacts up to date and work incoming loans thru this tool.
- Ability to think outside the box when analyzing and underwriting loans, help assist with funding delays.
- Build trust and rapport and do everything with integrity.
- Maintain and grow personal portfolio.
Assistant Branch Manager
Nicholas Financial, Inc
06.2016 - 09.2017
- Assisted Branch Manager with all daily functions to run successful, profitable branch.
- Performed daily field calls to dealerships in order to maintain important relationships needed grow business and give opportunity to capture deals from another bank.
- Kept losses under 10% by helping to collect on accounts that were delinquent.
- Helped build branches revenue by adding additional dealerships to our portfolio and brought in new accounts to offset business that started to liquidate.
- Personally review and decision incoming credit applications after reviewing credit profiles, credit bureau and risk.
Finance Manager
Cars Gone Wild
11.2013 - 09.2016
- Submitted credit applications to lenders to obtain bank approvals for customers trying to obtain auto financing for 2 locations.
- Contracted and mailed off all required paperwork to banks and tracked funding then applied payments.
- Sold backend products to maximize companies profit.
- Handled customer service issues.
- Submitted all required state documents.
- Answered incoming faxes, emails and phone calls.
Diabetic Sales Consultant
Lincare - Med4Home
01.2012 - 01.2013
- Made 100+ outbound calls and received inbound sales calls from established respiratory patients to promote setting up of mail order diabetic testing supplies.
- Consistently exceeded companies monthly quota of newly signed accounts.
- Obtained or updated customers personal information for insurance and billing purposes.
- Answered incoming calls and email from customers.
Education
Finance
Automotive Finance Training
Overland Park, KS2014
Skills
- Leadership
- Strong written & verbal communication
- Time management
- Self motivated
- Confident and persuasive
- Critical thinker
- Transferable skills
- Leadership skills
- Multitasker
- Adaptable
Timeline
Finance Manager
Victory Chevrolet
07.2021 - Current
Sales
Premier Pre-Owned
07.2020 - 06.2021
Field Marketing Representative
Consumer Portfolio Services Inc
10.2017 - 06.2020
Assistant Branch Manager
Nicholas Financial, Inc
06.2016 - 09.2017
Finance Manager
Cars Gone Wild
11.2013 - 09.2016
Diabetic Sales Consultant
Lincare - Med4Home
01.2012 - 01.2013
Finance
Automotive Finance Training
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