Talented Marketing Rep and exceptional sales professional. Decisive team leader with excellent attention to detail and a persuasive communication style. Superb verbal communication, planning and relationship-building skills. Proficient in gathering market and competitor information.
Overview
12
12
years of professional experience
Work History
Finance Manager
Victory Chevrolet
07.2021 - Current
Consistently in top 3 highest producing managers out of Victory's 12 local dealerships personally producing 1.5 million dollars yearly.
Managed high volume department of approximately 200 monthly loans.
Review all bank approvals to ensure customer is getting best terms and conditions for loan.
Sign all required documents set forth by lender and dealership to secure loan.
Encourage customers to add additional protection by adding service contracts, gap and maintenance packages to protect their investment but also adding profit to finance department.
Send all bank documents to lenders in timely manner and monitor daily to ensure payment has been made.
Assist with customer service issues to help resolve.
Work closely with managers in all departments to ensure our department hits daily and monthly goals set forth by dealership and make changes as needed.
Sales
Premier Pre-Owned
07.2020 - 06.2021
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Accompanied customers and demonstrated performance features on test drives.
Made car recommendations based on preferences and outlined benefits of each car option.
Qualified and followed-up on potential new customer leads.
Answered telephone and email inquiries from potential customers.
Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing options on vehicles.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Field Marketing Representative
Consumer Portfolio Services Inc
10.2017 - 06.2020
Build and maintain vital relationships with Franchise and Independent Dealerships working closely with Key Decision Makers.
Stay up to date with competitors in order to adjust as needed to capture more business, understand and know competition.
Promptly reach out to dealers on incoming applications, review overall credit profile and analyze risk.
Enter and assign new leads using CRM tools, keep contacts up to date and work incoming loans thru this tool.
Ability to think outside the box when analyzing and underwriting loans, help assist with funding delays.
Build trust and rapport and do everything with integrity.
Maintain and grow personal portfolio.
Assistant Branch Manager
Nicholas Financial, Inc
06.2016 - 09.2017
Assisted Branch Manager with all daily functions to run successful, profitable branch.
Performed daily field calls to dealerships in order to maintain important relationships needed grow business and give opportunity to capture deals from another bank.
Kept losses under 10% by helping to collect on accounts that were delinquent.
Helped build branches revenue by adding additional dealerships to our portfolio and brought in new accounts to offset business that started to liquidate.
Personally review and decision incoming credit applications after reviewing credit profiles, credit bureau and risk.
Finance Manager
Cars Gone Wild
11.2013 - 09.2016
Submitted credit applications to lenders to obtain bank approvals for customers trying to obtain auto financing for 2 locations.
Contracted and mailed off all required paperwork to banks and tracked funding then applied payments.
Sold backend products to maximize companies profit.
Handled customer service issues.
Submitted all required state documents.
Answered incoming faxes, emails and phone calls.
Diabetic Sales Consultant
Lincare - Med4Home
01.2012 - 01.2013
Made 100+ outbound calls and received inbound sales calls from established respiratory patients to promote setting up of mail order diabetic testing supplies.
Consistently exceeded companies monthly quota of newly signed accounts.
Obtained or updated customers personal information for insurance and billing purposes.
Answered incoming calls and email from customers.
Education
Finance
Automotive Finance Training
Overland Park, KS
2014
Skills
Leadership
Strong written & verbal communication
Time management
Self motivated
Confident and persuasive
Critical thinker
Transferable skills
Leadership skills
Multitasker
Adaptable
Timeline
Finance Manager
Victory Chevrolet
07.2021 - Current
Sales
Premier Pre-Owned
07.2020 - 06.2021
Field Marketing Representative
Consumer Portfolio Services Inc
10.2017 - 06.2020
Assistant Branch Manager
Nicholas Financial, Inc
06.2016 - 09.2017
Finance Manager
Cars Gone Wild
11.2013 - 09.2016
Diabetic Sales Consultant
Lincare - Med4Home
01.2012 - 01.2013
Finance
Automotive Finance Training
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