Overview
Work History
Education
Timeline
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Beth Courtney

Joplin

Overview

17
17
years of professional experience

Work History

Medication Technician/Caregiver

Stone Valley Memory Care
04.2024 - 03.2025
  • Monitored medication storage area to maintain medication security and control.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Reordered medication to maintain adequate supply.

Co-Owner

Luna Star Crystals LLC
04.2020 - 03.2024
  • Communicated with customers via email/direct message and maintained strong customer relationships and rapport.
  • Worked with vendors from all over the world to search for the most ethical products.
  • Inventory management and managing customer orders.
  • Designing and maintaining our website and social media platforms.
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

Lead Key Holder/Assistant Manager/Store Manager

Earthbound Trading Company
08.2016 - 03.2024
  • I worked many different positions at Earthbound. I was the Store Manager and stepped down in order to open my own business.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
  • Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
  • Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Lodging Manager

Turpentine Creek Wildlife Refuge
05.2016 - 05.2017
  • Worked here until I was promoted to Store Manager at Earthbound Trading Company.
  • Maintained high levels of cleanliness and safety throughout the property, conducting regular inspections and addressing issues promptly.
  • Created a welcoming atmosphere through distinctive interior design choices and curated amenities tailored to target clientele demographics.
  • Trained employees on industry best practices, resulting in improved performance metrics across all departments.
  • Collaborated with various departments to ensure seamless coordination of services for guests.

Bridal Consultant

TJ Formal
01.2008 - 12.2015
  • Selected prom and bridal gowns for purchase at market..
  • Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
  • Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
  • Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
  • Educated brides on proper gown care, fitting procedures, and alterations timelines to set realistic expectations and avoid last-minute stressors.

Education

Bachelor of Science - Public Relations

Missouri Southern State University
Joplin, MO
05-2016

Timeline

Medication Technician/Caregiver

Stone Valley Memory Care
04.2024 - 03.2025

Co-Owner

Luna Star Crystals LLC
04.2020 - 03.2024

Lead Key Holder/Assistant Manager/Store Manager

Earthbound Trading Company
08.2016 - 03.2024

Lodging Manager

Turpentine Creek Wildlife Refuge
05.2016 - 05.2017

Bridal Consultant

TJ Formal
01.2008 - 12.2015

Bachelor of Science - Public Relations

Missouri Southern State University

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Beth Courtney