Bernadin Charles
Festus
Summary
Results-driven professional with broad and diverse experience planning, scheduling and coordinating complex projects within tight deadlines and budgets. Successful leading and working as part of teams to develop and deliver projects per business/client requirements. Effective at leveraging key relationships, resources, and the project lifecycle to mitigate risks, achieve compliance, and maximize project performance. Strong track overseeing stakeholder relations, project scopes, risks, and schedules, work breakdown structures, and reporting requirements. Proficient in PrimaveraP6, MS Project, POS, and Visio.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Digital Project Controls Scheduler
Ameren Missouri
02.2018 - Current
- Work with technical experts/project team and project managers to build robust project schedules.
- Maintain and monitor SLPOC/CPOC level project schedules. Work with various vendors to ensure Ameren-established scheduling best practices are being followed. Maintain high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables are met within agreed or baselined schedule timeframes.
- Consistently meet deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Interact with project teams and task managers to define scope of work to develop and update detailed schedule, cost information and identification of variances from original plan.
- Evaluate project schedule progress and performance and identify developing problem areas.
- Analyze critical path and constraints to determine effect of changes to schedule and recommend work-around.
- Implement continuous improvement practices in scheduling processes, leading to sustained enhancements in efficiency.
- Facilitate training sessions for junior schedulers, project managers for the purpose of elevating team capabilities and performance.
Allstate Insurance Agent
Allstate
08.2017 - 01.2018
- Presented and explained insurance policy options based on prospective clients' needs and goals with exceptional client satisfaction.
- Developed financial strategies to meet client needs and responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Adjusted marketing plan as required to achieve sales results.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
Project Coordinator III at Caterpillar
Netra Technologies, Inc.
07.2015 - 12.2016
- Created and reviewed summary and detailed schedule project reports and performance metrics. Facilitated risk mitigation plans. Prepared client project reports. Escalated budget issues to Project Managers.
- Worked with Project Managers to revise project schedules, plan resources needed to complete work, and provide status updates.
- Successfully developed and managed the work breakdown structure, work packages, resource assignments, network diagrams, and project schedules in support of the project planning process.
- Reviewed project portfolio plans with teams in areas related to cross project dependencies and tracking milestones to identify and mitigate negative impacts / risks across the project lifecycle.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Leveraged knowledge of PMBOK and PMI methodologies to establish repeatable and effective project procedures that supported project management standards and guidelines.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
Project Planner at State Farm
TEKsystems
01.2013 - 07.2015
- Provided key support for the project planning process for a nationwide insurance carrier. Analyzed and addressed impacts on critical paths, future work schedules, or resource allocations. Created and reviewed summary and detailed schedule project reports and performance metrics. Facilitated risk mitigation plans. Prepared client project reports. Escalated budget issues to Project Managers. Defined, clarified, and managed project scope and submitted change requests.
- Reviewed project portfolio plans with teams in areas related to cross project dependencies and tracking milestones to identify and mitigate negative impacts / risks across the project lifecycle.
- Identified opportunities for cost reduction through careful analysis of budgets and expenditures throughout the life cycle of each project.
- Built and maintained multiple schedules with 1000+ activities covering project targets/milestones with delivery dates.
Lead Service Manager
Illinois State University
01.2001 - 01.2013
- Served as a Lead Service Manager responsible for developing, implementing, and directing all projects related to menu programming into micros registers. Presented recommendations to modify and align programs with strategic business objectives. Accountable for project staffing / training requirements, work breakdown structures, process improvements, and risk mitigation.
- Planned and coordinated a project team to install new cash registers and trained staff under strict time parameters.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed Earned Value Analysis to prepare project schedules, mitigate risk, and analyze cost performance reports.
- Monitored project progress, tracked issues and dependencies, achieved successful outcome of increasing employee performance by 20% (2006)
Education
Master of Science - Project Management
Illinois State University
Normal, IL05-2007
Skills
- Project Planning
- Earned Value Management
- Schedule management
- Strong work ethic
- Customer service
- Critical thinking
- Analytical thinking
- Problem-solving abilities
- Teamwork
- Organizational skills
Certification
- Six Sigma Certification, Nov 2017
- Certified ScrumMaster (CSM) 2020
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Senior Digital Project Controls Scheduler
Ameren Missouri
02.2018 - Current
Allstate Insurance Agent
Allstate
08.2017 - 01.2018
Project Coordinator III at Caterpillar
Netra Technologies, Inc.
07.2015 - 12.2016
Project Planner at State Farm
TEKsystems
01.2013 - 07.2015
Lead Service Manager
Illinois State University
01.2001 - 01.2013
Master of Science - Project Management
Illinois State University
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