Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bernadette Morales

Kansas City

Summary

Effectively managed strict deadlines, extensive research skills, and a high level of confidentiality, authorized to work in the U.S for any employer. Strong account management experience.

Overview

9
9
years of professional experience

Work History

Pension/Eligibility(Union) Representative

Wilson-McShane Corp.
01.2020 - Current
  • Process and calculated Pension benefits for multiple skilled labored members. Advise members of their health benefits and contributions to the fund.
  • Enhanced union members'' satisfaction by addressing their concerns and resolving grievances in a timely manner.
  • Participated in labor-management meetings to discuss labor issues.
  • Facilitated communication between union members and leadership, fostering trust and transparency within the organization.
  • Strengthened relationships with employers by maintaining open lines of communication and fostering mutual respect.

Project Coordinator I

Sprint
07.2018 - 01.2020
  • Assisted in resource allocation and management, optimizing team productivity across projects.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Coordinated project schedules and timelines to ensure timely delivery of key milestones.

Accounts receivable /billing

Ensoftek (Contractor for USDA for GSA)
02.2018 - 07.2018
  • Assigned over 300 accounts to extensively research and collect on outstanding U.S government vehicle purchase, leasing, and Army Supply accounts. Processed payments via IPAC, U.S Treasury and direct billing from funding accounts.
  • Worked effectively in fast-paced environments.

Analytical Interviewer I

ORI Solutions (Contractor for the Bureau of Labor Statistics)
05.2016 - 02.2018
  • Working through O.R.I Contractors, participated in outbound, 175-person Call Center – Federal Security Clearance Employee. Purpose to collect data on assigned 300+customer’s employment totals, roles of individual totals (Management, non-management, total employment, etc.), Payrolls, and hours worked, as well as payment/salaries of each category. Required to collect this information, including fluctuations within 2-week period each month. Assigned data compiled and developed algorithmic sampling of months statistics used to determine the Jobs Report as reported from Washington D.C monthly.
  • Utilized statistical software to analyze qualitative and quantitative interview responses.

Education

Associate of Arts -

Maple Wood Community College
Kansas City, MO

Skills

  • Effective negotiation
  • Meeting facilitation
  • Time management
  • Multitasking skills
  • Contract administration

Timeline

Pension/Eligibility(Union) Representative

Wilson-McShane Corp.
01.2020 - Current

Project Coordinator I

Sprint
07.2018 - 01.2020

Accounts receivable /billing

Ensoftek (Contractor for USDA for GSA)
02.2018 - 07.2018

Analytical Interviewer I

ORI Solutions (Contractor for the Bureau of Labor Statistics)
05.2016 - 02.2018

Associate of Arts -

Maple Wood Community College

Similar Profiles

CREATE PROFILE
Bernadette Morales