Benjamin Schauffler
Jefferson City,MO
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Infrastructure Technician
Missouri Office Of Administration
01.2023 - Current
- Implemented network infrastructure upgrades for improved system reliability and efficiency.
- Participated in the design of new office networks, ensuring efficient connectivity for all employees.
- Conducted thorough documentation of network architecture, enabling efficient troubleshooting processes when needed.
- Installed and maintained data and voice circuits through routers, switches and WAN devices.
Computer Support Technician
OSCA
05.2021 - 01.2023
- Managed over 200 Webex endpoints
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Worked with multiple agencies to setup video court for local Courts.
- Configured and supported a variety of software, desktop computers, and network appliances.
Pest Control Technician
Orkin Pest Control
09.2019 - 05.2021
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Didn't kill any bees
Firefighter
City Of Jefferson
12.2018 - 09.2019
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Education
High School Diploma -
Home School
Holt's Summit MO06.2015
Skills
- Remote Support
- Wireless Networking With DNAC and Ekahau Pro
- Network configuration
- Network Troubleshooting
- Network Security with Cisco ISE
- Network design
Certification
Firefighter 1&2
CJIS level 4 Security Awarness
Gardening
The real joy of gardening is the total lack of a computer. I find having something that makes me slow down can help me reevaluate how I'm looking at a problem, or even how I'm communicating with coworkers.
Timeline
Network Infrastructure Technician
Missouri Office Of Administration
01.2023 - Current
Computer Support Technician
OSCA
05.2021 - 01.2023
Pest Control Technician
Orkin Pest Control
09.2019 - 05.2021
Firefighter
City Of Jefferson
12.2018 - 09.2019
High School Diploma -
Home School
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