Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Benjamin McCracken

Fenton

Summary

I am an experienced trainer and sales associate with a strong background in customer service and team development. At Chick-fil-A, I excelled in training new employees, ensuring they provided excellent customer service and maintained high operational standards. As a sales associate at Club Car Wash, I further improved my communication skills as well as working together with co-workers. I am now seeking to apply my skills and dedication to the role of a part-time EMT, where I can build experience for college/paramedic school and make a meaningful impact in emergency healthcare.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Club Car Wash
07.2025 - Current
  • Effective product knowledge and persuasive selling techniques
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
  • Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods

Trainer

Chick-fil-A Restaurants
06.2023 - 07.2025
  • Developed and delivered comprehensive training programs for new hires, ensuring a smooth onboarding process
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
  • Performed thorough cleaning and sanitization of assigned areas, including dusting, sweeping, mopping, and vacuuming
  • Maintained high standards of cleanliness and hygiene in accordance with company policies and industry regulations

Clinical ride alongs

Florissant Valley Fire Protection District
04.2025 - 04.2025
  • Worked effectively in fast-paced environments.
  • Skilled at working interdependently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

High school diploma -

Rockwood Summit High School
Fenton, MO
05.2025

EMT License And Certificate - Firefighting & EMT

South Technical High School
Sunset Hills, MO
05-2025

Skills

  • Hospitality management

  • Communication skills

  • Active listening

  • Anatomy knowledge

  • Customer service

  • Cleanliness

  • Hard working

  • Teamwork and collaboration

  • Problem-solving skills

  • Basic life support

  • CPR and first aid

  • Critical decision-making skills

Accomplishments

  • High school diploma
  • 3.5-3.7 gpa Cum Laude recognition
  • BLS Card
  • CPR Card
  • EMT license & certificate
  • Awarded Ryan Hummert Memorial Scholarship
  • Awarded Fenton Fire Community Outreach Scholarship

Certification

  • Driver's License
  • EMT License
  • July 2025 to July 2030

Timeline

Sales Associate

Club Car Wash
07.2025 - Current

Clinical ride alongs

Florissant Valley Fire Protection District
04.2025 - 04.2025

Trainer

Chick-fil-A Restaurants
06.2023 - 07.2025

High school diploma -

Rockwood Summit High School

EMT License And Certificate - Firefighting & EMT

South Technical High School

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Benjamin McCracken