Benjamin Madeo
Kansas City
Summary
Customer Experience Manager with a strong history at Enterprise Car Sales, recognized for record-breaking sales achievements and leadership of a high-performing team. Proven expertise in revenue generation and customer satisfaction, resulting in a 39% increase in dealership sales. Proficient in territory management and coaching, consistently exceeding national performance metrics.
Overview
17
17
years of professional experience
Work History
Customer Experience Manager
Enterprise Car Sales
04.2019 - 04.2024
- Member of EAA (Excellence Achievement Award) Winning Dealership at Independence Car Sales location (FY2020).
- Eclipsed the group record (KC Region) for sales in a month with 27 vehicles sold (March 2020).
- Promoted to Senior Sales Consultant at Enterprise Car Sales (FY 2021).
- Ranked in the Top 10% of all 936 Sales Consultants nationwide (FY2021).
- Bronze Award winner with 172.5 vehicles sold (FY2021).
- Set an all-time record with 28.5 vehicles sold in a month which still currently stands (March 2022).
- Managed and trained a team of 8 consultants and 2 service reps.
- Increased dealership sales 39% from previous FY (FY2023).
- Outperformed nationwide metrics (150+ dealerships) in sales, revenue growth, and sales per consultant.
- Oversaw all dealership operations and lead efforts in setting a record for most total dealership sales within a month (March 2024).
Personal Banker II
US Bank, N.A.
01.2018 - 12.2018
- Achieved “Pinnacle Award” for top performing branch in the district (Q2 & Q3, 2018).
- Top 10 performing banker in the district (84 bankers) 6 different times throughout the fiscal year, 2018.
Co-Owner
Tilli, LLC
10.2015 - 03.2017
- Helped build and currently run a sales coaching and consulting business, focusing on teaching the sales and revenue generation process, with a primary emphasis on the healthcare industry.
Territory Manager
The Kansas City Star, Ink Magazine
01.2013 - 12.2015
- Managed and ran a territory in the Kansas suburbs with the responsibility of maintaining and increasing current and potential advertising clients.
- Promoted to Ink Magazine in June, 2016 as a result of performance.
Business Development
Belden Incorporated
01.2011 - 12.2012
- Helped Belden achieve a 25% growth in sales through 2011.
- Helped Belden set a record for sales revenue in 2011.
- Increased sales revenue in every quarter since starting at Belden.
Territory Manager
Orbit Medical
01.2009 - 12.2011
- Promoted from inside to outside sales territory within first 4 months, Spring of 2010.
- Doubled the number of sales in the territory for 2010.
Account Executive
Kansas City Wizards, OnGoal, LLC
01.2007 - 12.2009
- #1 in season ticket revenue for the 2008 season.
- Top 5 Account Executive for tickets sold throughout Major League Soccer.
Education
Bachelor of Business Administration -
University of Missouri – Kansas City
05.2007
Skills
- Team management
- Territory Management & Development
- Coaching techniques
- Vendor relations
- Customer Satisfaction & Retention
- Revenue Generation
- Customer Relationship Management
- Sales forecasting
- Problem-solving abilities
Timeline
Customer Experience Manager
Enterprise Car Sales
04.2019 - 04.2024
Personal Banker II
US Bank, N.A.
01.2018 - 12.2018
Co-Owner
Tilli, LLC
10.2015 - 03.2017
Territory Manager
The Kansas City Star, Ink Magazine
01.2013 - 12.2015
Business Development
Belden Incorporated
01.2011 - 12.2012
Territory Manager
Orbit Medical
01.2009 - 12.2011
Account Executive
Kansas City Wizards, OnGoal, LLC
01.2007 - 12.2009
Bachelor of Business Administration -
University of Missouri – Kansas City
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