Benedictus Ujah
Kirksville
Summary
A Dedicated Social and Behavioral Sciences graduate (A.A., Dec 2025) with meaningful experience in campus operations, customer service, and community-focused volunteer work. Brings a calm, empathetic approach to communication, problem-solving, and supporting diverse individuals. I am Skilled in understanding human behavior, promoting positive interactions, and maintaining professionalism in fast-paced environments. I am very Motivated to contribute to entry-level roles in social services, community engagement, or advocacy where compassion, reliability, and strong interpersonal skills make a difference.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Sodexo Food Service
09.2025 - 12.2025
- Made food according to standard recipes with requested changes for customer satisfaction.
- Served students, staff, and guests with professionalism and warmth, creating positive and comfortable dining experiences for individuals from diverse social and cultural backgrounds.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained a calm, patient presence during busy meal times, demonstrating emotional awareness, self-regulation, and sensitivity to customer behaviors.
- Observed customer patterns and adjusted service approach to improve comfort, satisfaction, and smooth traffic flow in the dining space.
Peer Support Volunteer
Student Community Support
08.2023 - 09.2024
- Offered emotional support and active listening to peers experiencing stress, academic challenges, or personal difficulties.
- Helped connect individuals to campus resources, student groups, or support services when needed.
- Demonstrated patience, empathy, confidentiality, and respect when speaking with students from diverse backgrounds.
- Encouraged positive coping strategies, social engagement, and personal growth.
Leadership & Community Service
05.2024 - 08.2024
- Supported student worship services by organizing space, materials, and coordination.
- Provided guidance and emotional support to peers in a respectful and compassionate manner.
- Demonstrated reliability, responsibility, and calm communication in community settings.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Mail Clerk
Truman State University Mail Services
09.2023 - 12.2023
- Sorted and distributed incoming mail with 100% accuracy, reducing delivery errors.
- Assisted students and staff with package services, ensuring efficient customer support.
- Operated postage meters and mail-processing machines for daily operations.
Building Operator
Truman State University
09.2023 - 12.2023
- Maintained cleanliness and safety of student union facilities, serving 1,000+ students weekly.
- Coordinated with staff to ensure compliance with campus facility standards.
- Demonstrated adaptability by handling multiple tasks in a fast-paced environment.
Volunteer
Federal Inland Revenue Service (FIRS)
01.2023 - 02.2023
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Tracked service activities and outcomes against outlined plans and goals.
- Facilitated community outreach to expand participation and support.
- Helped clients navigate social services system and access needed resources.
Education
No Degree - Sociology
Truman State University
Kirksville, MOAssociate of Arts - Social, Behavioral Sciences
Moberly Area Community College (MACC)
Kirksville, MO12.2025
Skills
- Empathic communication and active listening
- Cultural competence and sensitivity to diverse perspectives
- Conflict de-escalation and peaceful problem-solving
- Community engagement and outreach with diverse populations
- Youth mentorship and supportive guidance
- Volunteer coordination and group facilitation
- Strong time management and ability to balance multiple tasks smoothly
- Accurate documentation, record handling, and confidentiality awareness
- Critical thinking and solution-focused problem-solving
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace
- Data entry, tracking, and basic data organization
- POS systems, customer-facing software, and digital communication tools
Languages
English
Native or Bilingual
Interests
- Getting involved in local advocacy groups to promote positive change in the community
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- I like working with my hands and fixing things
- Personal Development and Self-Improvement
- Conflict resolution and peaceful communication
- Understanding human behavior and social interaction
- Public service and community improvement
Leadership And Involvement
- Member, African Students Association, Engaged in cultural, social, and leadership-focused activities; supported events that promoted diversity and community-building among international and African students.
- Member, Catholic Newman Students Association, Participated in faith-based leadership, service activities, and fellowship programs that encouraged personal growth, reflection, and community support.
- Club Soccer Member, Truman State University, Actively contributed to a team-oriented environment that strengthened collaboration, discipline, and peer support.
- Volunteer, Intramural Sports Programs, Assisted in organizing recreational sports events, supported participant engagement, and helped maintain a positive and inclusive environment for students.
Timeline
Food Service Worker
Sodexo Food Service
09.2025 - 12.2025
Leadership & Community Service
05.2024 - 08.2024
Mail Clerk
Truman State University Mail Services
09.2023 - 12.2023
Building Operator
Truman State University
09.2023 - 12.2023
Peer Support Volunteer
Student Community Support
08.2023 - 09.2024
Volunteer
Federal Inland Revenue Service (FIRS)
01.2023 - 02.2023
No Degree - Sociology
Truman State University
Associate of Arts - Social, Behavioral Sciences
Moberly Area Community College (MACC)