Summary
Overview
Work History
Education
Skills
Timeline
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Ben Hampton

Willard,MO

Summary

Dynamic professional with experience as a Machinist at SRC, a Key Holder at DG Market, and a Sales associate at Kum & Go. Excelling in cash handling and customer relations. Proven ability in precision machining and quality control, enhancing operational efficiency. Skilled in troubleshooting and machine setup, while fostering a positive team environment and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Key Holder

Dollar General Market
04.2024 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Streamlined opening and closing procedures as integral member of store staff.

Sales Associate

Kum & Go
10.2023 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Machinist

SRC Automotive
04.2022 - 10.2023
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Utilized micrometers and calipers to measure and verify precise tolerances.
  • Operated drill presses, lathes and milling machines to produce required parts.
  • Manually set up machinery, lathes, and grinders.
  • Worked with team members to improve production processes and procedures.
  • Assisted in training new machinists on company procedures, best practices, and safe operation of equipment.

Education

High School Diploma -

Willard High School
Willard, MO
06.2019

Skills

  • Machine operation
  • Troubleshooting
  • Precision machining
  • Machine setup
  • Quality control
  • Visual inspection
  • Precise measuring
  • Machine maintenance

Timeline

Key Holder

Dollar General Market
04.2024 - Current

Sales Associate

Kum & Go
10.2023 - 04.2024

Machinist

SRC Automotive
04.2022 - 10.2023

High School Diploma -

Willard High School

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Ben Hampton