Becky McVey
KANSAS CITY
Summary
Dedicated professional with expertise in customer service and teamwork. Skilled in developing engaging lesson plans and training team members to enhance service delivery.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowe's
Lee's Summit, MO
03.2024 - 12.2025
- Processed transactions accurately using point-of-sale systems while managing cash handling procedures.
Personal Shopper
Hy-Vee Grocery Store
Lee's Summit, MO
10.2019 - 10.2021
- Collaborated with store teams to optimize product selection based on customer preferences and trends.
- Trained new team members on best practices in customer service and efficient shopping techniques.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Customer Service Sales Representative
Powell Gardens
03.2008 - 10.2019
- Facilitated daily customer interactions to enhance satisfaction and resolve inquiries effectively.
- Trained new team members on customer service protocols and sales techniques for improved service delivery.
- Collaborated with management to streamline operational processes and improve response times to customer requests.
- Developed expertise in product knowledge to assist customers in making informed purchasing decisions.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Elementary and Middle School Classroom Teacher
Holden R3 School District
Holden, MO
08.2002 - 05.2011
- Developed engaging lesson plans to enhance student learning and participation.
- Implemented differentiated instruction strategies to meet diverse student needs.
- Utilized assessment tools to evaluate student progress and adapt teaching methods accordingly.
- Collaborated with parents and staff to create a supportive educational environment.
Middle School English Teacher
Hickman Mills School District
Kansas City, MO
08.1999 - 05.2002
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a positive classroom environment promoting student participation and collaboration.
- Utilized diverse instructional strategies to accommodate varying learning styles and abilities.
- Assessed student progress through formative and summative evaluations, adjusting instruction as needed.
School Library Media Specialist
Notre Dame De Sion Lower Campus
Kansas City, MO
08.1998 - 05.1999
- Curated diverse collection of educational resources to enhance student learning and engagement.
- Developed and implemented innovative programs promoting literacy and information literacy skills among students.
- Collaborated with educators to integrate technology into curriculum, enhancing research and learning experiences.
- Managed library operations, ensuring efficient circulation processes and resource accessibility for all users.
- Evaluated and selected new materials based on curriculum needs, trends, and student interests to maintain relevance.
5th Grade Teacher
Kansas City Public Schools
Kansas City, MO
08.1997 - 03.1999
- Developed and implemented engaging lesson plans to enhance student learning outcomes.
- Fostered a positive classroom environment through effective behavior management strategies.
- Collaborated with parents and staff to support student academic and social development.
- Assessed student performance regularly to tailor instruction and improve learning effectiveness.
Education
Master of Science - Library Science And Information Technology
University of Missouri
Columbia, MO05-1999
Bachelor of Science - Elementary Education
University of Missouri
Kansas City, MO05-1997
Skills
- Teamwork and collaboration
- Listening skills
- Verbal/written communication
- Classroom management
- Lesson planning
- Motivating students
- Behavior management
- Classroom instruction
Accomplishments
Undergraduate Dean's List
Certification
Library Media Specialist, K-12, CPC
Elementary Education, 1-8, CPC
Timeline
Sales Associate
Lowe's
03.2024 - 12.2025
Personal Shopper
Hy-Vee Grocery Store
10.2019 - 10.2021
Customer Service Sales Representative
Powell Gardens
03.2008 - 10.2019
Elementary and Middle School Classroom Teacher
Holden R3 School District
08.2002 - 05.2011
Middle School English Teacher
Hickman Mills School District
08.1999 - 05.2002
School Library Media Specialist
Notre Dame De Sion Lower Campus
08.1998 - 05.1999
5th Grade Teacher
Kansas City Public Schools
08.1997 - 03.1999
Master of Science - Library Science And Information Technology
University of Missouri
Bachelor of Science - Elementary Education
University of Missouri