Bayley Lewis
Salem
Summary
Motivated Social Services Case Manager with proven flexibility and organizational skills. Expertise in problem-solving and effective communication, complemented by strong documentation abilities. Successfully advocated for clients' needs and rights while collaborating with diverse populations and community partners, including law enforcement and service providers.
Overview
8
8
years of professional experience
Work History
Associate/Social Services Specialist III
State Of Missouri Children's Division
Salem
10.2021 - Current
- Conducted investigations of child abuse and neglect to evaluate risk and ensure safety.
- Collected evidence through interviews and home visits, collaborating with law enforcement as needed.
- Coordinated essential services for clients by partnering with community organizations.
- Maintained accurate records and documented client information in databases.
- Advocated for children's best interests in juvenile court and related systems.
- Participated in multi-disciplinary team meetings to review cases and formulate intervention strategies.
Bank Teller
Town & Country Bank
Salem
08.2017 - 09.2021
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Maintained confidentiality of bank records, transactions and customer information.
- Trained employees on cash drawer operation.
Education
Bachelor of Science - Psychology
Southwest Baptist University
Bolivar, MO05-2023
Skills
- Child welfare and case management
- Intervention strategies
- Multidisciplinary collaboration
- Relationship building
- Cultural competence
- Data documentation
References
References available upon request.
Timeline
Associate/Social Services Specialist III
State Of Missouri Children's Division
10.2021 - Current
Bank Teller
Town & Country Bank
08.2017 - 09.2021
Bachelor of Science - Psychology
Southwest Baptist University
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