Dynamic and results-driven professional with a proven track record at Compass Health McCambridge Center, excelling in crisis intervention and team supervision. Skilled in electronic health records and Adobe InDesign, I effectively supported clients through challenging times while leading a dedicated team to enhance patient care and satisfaction.
Overview
3
3
years of professional experience
Work History
Addiction Recovery Technician Supervisor
Compass Health McCambridge Center
Columbia
07.2024 - Current
Ensure clients' safety and well-being by utilizing Compass Champion Behavior.
Documented client progress and interactions in electronic health records systems.
Participated in weekly team meetings to discuss client cases and review treatment plans
Supported patients through difficult times such as withdrawal symptoms or cravings associated with their addiction disorder.
Monitored client behavior and reported significant changes to the treatment team.
Directed and supervised a team of employees in daily operations.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Train, mentor, coach, evaluate, and terminate staff as necessary.
Sports Information Student Assistant
Missouri University of Science and Technology
Rolla
08.2022 - 05.2023
Coordinated with the athletic department to plan, develop, and manage student activities during sporting competitions.
Designed graphic communications for the promotion and advertising of Missouri S&T athletic events.
Created and uploaded graphic communications to provide competition results directly following the completion of competitions.
Defined and guided the overall concept and development of social media pages for the Missouri S&T athletic department.
Documented statistics during sporting events.
Actively updated scoreboard during competition play.
Researched past athletic history and composed an excerpt for informational documents regarding Title IX regulation.