Barbara Merritt

• Work directly with a child on the autism spectrum to support behavioral development and daily routines
• Implement behavior plans and track progress during in-home sessions
• Communicate regularly with parents regarding progress and behavioral goals
• Maintain detailed notes and documentation for treatment programs
• Collaborated with supervisors to assess client progress and adjust strategies accordingly.
• Utilized data collection tools to monitor behavior and track client improvements consistently.
• Provided direct support in social skills training through engaging activities and structured play.

• Clean and prepare guest cabins to maintain high hospitality standards
• Organize rooms and maintain attention to detail
• Greet guests and provide friendly service when needed
• Maintain a positive and professional attitude in a fast-paced environment
• Cleaned and sanitized cabins to maintain high cleanliness standards.
• Inspected cabins for maintenance needs and reported issues promptly.
• Collaborated with team members to coordinate cleaning schedules effectively.
• Restocked guest amenities to ensure comfort and satisfaction during stays.

Prepared customer grocery orders accurately and efficiently

• Delivered groceries to customers and assisted with loading vehicles
• Provided friendly service and answered customer questions
• Assisted customers with online grocery orders and product selections.
• Prepared and packed customer orders for timely delivery.
• Maintained inventory accuracy through regular stock checks and updates.
• Collaborated with team members to streamline order fulfillment processes.
• Worked in a fast-paced environment while maintaining order accuracy

• Assisted customers with credit card questions, payments, and account servicing
• Handled high-volume inbound phone calls while maintaining professionalism
• Explained interest rates, account details, and payment options clearly
• Provided solutions to customer concerns and resolved account issues
• Supported team success through collaboration and knowledge sharing
• Processed credit card applications and verified customer information.
• Assisted customers with account inquiries and transaction disputes.
• Monitored fraud alerts and investigated suspicious transactions.
• Provided training and support for new staff on procedures and systems.
• Maintained accurate records of customer interactions in CRM software.
• Resolved escalated issues efficiently while maintaining customer satisfaction.

• Processed loan applications and payments for customers
• Performed collections and courtesy reminder calls
• Handled cash transactions and balanced registers
• Completed audits and maintained accurate records
• Maintained strict confidentiality of customer financial information
• Notarized title loans and assisted customers with loan questions
• Assisted customers with inquiries and provided accurate information on services.
• Processed transactions efficiently using point-of-sale systems and software.
• Resolved customer complaints promptly, ensuring a positive experience for all clients.
• Educated clients on financial products available to enhance their understanding.