Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Jones

Kansas City

Summary

Dedicated server with strong customer service and cash handling skills. Proven ability to train new team members and oversee daily operations to enhance guest experiences.

Overview

9
9
years of professional experience

Work History

Server

Big Biscuit
Olathe
09.2023 - 06.2025
  • Provided excellent customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted guests with menu selections and dietary preferences.
  • Processed customer orders accurately using Toast.
  • Handled cash transactions and balanced cash register at end of shifts.
  • Trained new team members on service standards and procedures.

Grill Operater/3rd Shift Production Supervisor

Waffle House
Olathe
08.2021 - 08.2023
  • Prepared and cooked menu items according to Waffle House standards.
  • Collaborated with team members to ensure timely food delivery.
  • Monitored cooking temperatures to guarantee food safety and quality.
  • Provided excellent customer service by addressing special requests promptly.
  • Kept work area clean and organized throughout shift.

Kitchen Manager

Olathe Downtown Diner
Olathe
05.2016 - 08.2021
  • Trained new employees on kitchen procedures and equipment usage.
  • Maintained cleanliness and organization of kitchen workspaces and storage areas.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Supervised kitchen staff to ensure efficient meal preparation and service.

Education

Bachelor of Accounting - Accounting

Wright Business College
Shawnee, KS
02-1994

Skills

  • Customer service
  • Cash handling
  • Order processing
  • Food safety
  • Menu knowledge
  • Team collaboration

Timeline

Server

Big Biscuit
09.2023 - 06.2025

Grill Operater/3rd Shift Production Supervisor

Waffle House
08.2021 - 08.2023

Kitchen Manager

Olathe Downtown Diner
05.2016 - 08.2021

Bachelor of Accounting - Accounting

Wright Business College
Barbara Jones