Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Balqisa Ahmed

Kansas City,MO

Summary

Dynamic professional with a proven track record at H&S Transporter, excelling in customer service and efficient dispatch coordination. Skilled in data entry and problem-solving, I optimize transportation logistics while ensuring client satisfaction. My experience as a Home Care Aide further enhances my ability to provide compassionate care and maintain a clean, organized environment.

Overview

2025
2025
years of professional experience

Work History

Dispatcher

H&S Transporter
2019 - 2025
  • Coordinated transportation services, effectively communicating with drivers and clients.
  • Managed scheduling and routing to optimize efficiency and customer satisfaction.
  • Maintained accurate records of dispatch activities and client interactions.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of vehicles.

Home Care Aide

Precision Home Care LLC
2023 - 06.2024
  • Provided personal care assistance to clients, including bathing, grooming. Assisted with medication management and monitored clients health conditions.
  • Developed strong relationships with clients, ensuring their emotional and physical well-being.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.

Cooker

Somas Kitchen
2018 - 2022
  • Delivered excellent customer service in a fast-paced restaurant environment.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Managed cash transactions and maintained a clean dining area.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Education

East High School
Kansas City,MO
01-2007

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Problem-solving
  • Patient transportation
  • Housekeeping
  • Patient care
  • [State] Driver's license
  • Medication organization
  • Cleaning and organization
  • Sanitation

Languages

English
Full Professional
Somali
Native or Bilingual

Timeline

Dispatcher

H&S Transporter
2019 - 2025

Home Care Aide

Precision Home Care LLC
2023 - 06.2024

Cooker

Somas Kitchen
2018 - 2022

East High School
Balqisa Ahmed