I love driving around, going to concerts, hanging out with friends and family, and going on many vacations such as cruising!
Bailey Brewer
Festus
Summary
Proven track record in enhancing customer satisfaction and engagement, notably at Ulta, through innovative service strategies and effective inventory management. Skilled in relationship building and computer proficiency, demonstrated by a history of fostering positive interactions and streamlining processes. Achievements include boosting team morale and customer service standards across diverse roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Task Associate
Ulta
01.2025 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Gymnastics Coach
Barron Gymnastics
10.2023 - 01.2025
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Assessed student progress and provided feedback to improve technique and performance.
- Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
Lifeguard
River Rapids Waterpark
03.2022 - 12.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Upheld hygiene standards in pool and surrounding area.
Receptionist
Great Clips
01.2020 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Jefferson R-7 High School
Festus, MO05-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer engagement
- Customer interaction
- Relationship building
- Flexible schedule
Certification
- First Aid Certification - American Heart Association.
- CPR/AED for the Professional Rescuer - American Red Cross.
Interests
Timeline
Task Associate
Ulta
01.2025 - Current
Gymnastics Coach
Barron Gymnastics
10.2023 - 01.2025
Lifeguard
River Rapids Waterpark
03.2022 - 12.2023
Receptionist
Great Clips
01.2020 - 03.2022
High School Diploma -
Jefferson R-7 High School
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