Ayat Al Hadrawi
Ballwin
Summary
Dynamic Sales Associate with proven expertise in customer service and problem-solving, experienced at H&M and Kohls. Excelled in building customer relationships, leading to increased sales revenue. Demonstrated teamwork, multi-tasking, and a flexible schedule to meet peak demands. Skilled in financial transactions and promotions, with a focus on exceeding sales targets.
I am seeking a position in a hospital to gain valuable experience and build a strong foundation for my future career as an ultrasound technician after college.
Overview
2
2
years of professional experience
Work History
Sales Associate
H&M
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate
Kohls
05.2023 - 08.2023
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
Education
High School Diploma -
Parkway South
801 Hanna Rd, Manchester, MO 6302105-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Outgoing personality
- Flexible schedule
- Verbal/written communication
- Client service
Received employee of the month at H&M
- Recognized as Employee of the month for outstanding performance in customer service, sales, teamwork.
- Provided personalized fashion advice and styling recommendations, enhancing customer service.
- Efficiently handled transactions and returns while ensuring a smooth checkout process.
Languages
Arabic
Professional Working
English
Full Professional
Timeline
Sales Associate
H&M
07.2024 - Current
Sales Associate
Kohls
05.2023 - 08.2023
High School Diploma -
Parkway South
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