Avery Ellis
Vernon Hills
Summary
I'm an adaptable person with a proven track record in customer service and relationship building. I've excelled in fast-paced environments by always ensuring customer satisfaction and well organized operations. I'm skilled in active listening and effective communication, and I bring a strong work ethic and team player mentality to every role. My biggest strengths come out when I get to work with people of all different ages and backgrounds.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Raising Canes
06.2024 - 08.2024
- Operated drive-thru efficiently, accurately taking customer orders.
- Maintained cleanliness of the restaurant after hours
- Processed customer payment transactions at the payment window
Customer Service Representative
The Mizzou Store
04.2024 - 08.2024
- Assisted customers with inquiries and provided information about campus during summer orientation.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Cabana Server
Ivanhoe Club
05.2023 - 08.2023
- Offered smooth food and beverage delivery by efficiently coordinating with kitchen staff.
- Managed drink orders for over 500 guests during a 4th of July party.
- Ensured guest comfort by always engaging with them at the pool and offering assistance.
Restaurant Hostess
Wick N Ore Kitchen & Tap
08.2022 - 03.2023
- Demonstrated strong multitasking skills by handling telephone orders while attending to in-person guest needs.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Cashier
Panera Bread
12.2021 - 03.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with great accuracy levels.
- Restocked and organized merchandise in front lanes.
Pool Lifeguard
Lifetime Fitness Center
05.2021 - 08.2021
- Learned first responder skills such as First Aid and CPR to offer to individuals in need.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for guests.
- Protected swimmer safety by monitoring pool activities and enforcing rules.
Education
Bachelor of Science - Psychology
University of Missouri
Columbia, MO05-2027
High School Diploma -
Vernon Hills High School
Vernon Hills, IL05-2023
Skills
- Customer service
- Working with diverse people
- Positive attitude and energy
- Strong work ethic
- Relationship building
- Team player mentality
- Active listening
- Customer relations
- Reliability and punctuality
- Adaptable mindset
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Food Service Worker
Raising Canes
06.2024 - 08.2024
Customer Service Representative
The Mizzou Store
04.2024 - 08.2024
Cabana Server
Ivanhoe Club
05.2023 - 08.2023
Restaurant Hostess
Wick N Ore Kitchen & Tap
08.2022 - 03.2023
Cashier
Panera Bread
12.2021 - 03.2022
Pool Lifeguard
Lifetime Fitness Center
05.2021 - 08.2021
Bachelor of Science - Psychology
University of Missouri
High School Diploma -
Vernon Hills High School
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