Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ava Shutt

Odessa,MO

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Coffee Camp
01.2023 - Current
  • Demonstrated expertise in preparing a variety of coffee drinks and specialty drinks for customers
  • Handled cash transactions accurately
  • Provided excellent customer service to ensure customer satisfaction

Supervisor

Einstein Bros. Bagels
09.2021 - Current
  • Supervised employees to meet and exceed goals
  • Developed and implemented process improvements to streamline operations and increase efficiency
  • Weekly inventory count and ordering weekly
  • Responsible for opening the store and preparing for daily operations

Rooms Intern

Loews Hotels
05.2024 - 08.2024
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Oversaw fast-paced front desk operations and guests' needs at an 800 room facility.

Front Gate Assistant

I-70 Motorsports Park
03.2021 - 02.2023
  • Greeted customers in a friendly and professional manner, providing a positive customer experience
  • Answered customer inquiries and provided accurate information on services and promotions

Parts Runner/ Administrative Office Assistant

KAT Excavation
08.2020 - 08.2022
  • Maintained accurate records of all parts received, signed off, and delivered
  • Processed payments and invoices
  • Performed basic office duties such as data entry, filing, and word processing

Barista

Black Box Coffee
01.2020 - 01.2021
  • Involved in creating and testing new menu items
  • Demonstrated strong customer service and communication skills
  • Resolved customer complaints in a professional and friendly manner

Car Hop

Sonic Drive-In
03.2018 - 01.2020
  • Handled cash and credit card transactions in a timely and professional manner
  • Greeted customers in a friendly manner and responded to their inquiries in a timely fashion

Education

Bachelors of Science - Hospitality Leadership

Missouri State University
Springfield MO
12.2024

High School Diploma -

Odessa High School
Odessa MO
05-2020

Skills

  • Outgoing
  • Friendly
  • Positive Attitude
  • Respectful
  • Organized
  • Energetic
  • Customer Oriented
  • Leadership Skills

Certification

ServSafe https://www.servsafe.com/ss/Exams/certificates/ipcert.aspx?CID=b8SN%2fV7VzY9kYfEADqCKeg%3d%3d December 2021

Timeline

Rooms Intern

Loews Hotels
05.2024 - 08.2024

Barista

Coffee Camp
01.2023 - Current

Supervisor

Einstein Bros. Bagels
09.2021 - Current

Front Gate Assistant

I-70 Motorsports Park
03.2021 - 02.2023

Parts Runner/ Administrative Office Assistant

KAT Excavation
08.2020 - 08.2022

Barista

Black Box Coffee
01.2020 - 01.2021

Car Hop

Sonic Drive-In
03.2018 - 01.2020

ServSafe https://www.servsafe.com/ss/Exams/certificates/ipcert.aspx?CID=b8SN%2fV7VzY9kYfEADqCKeg%3d%3d December 2021

Bachelors of Science - Hospitality Leadership

Missouri State University

High School Diploma -

Odessa High School

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Ava Shutt