Ava Shutt
Odessa,MO
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Coffee Camp
2023.01 - Current
- Demonstrated expertise in preparing a variety of coffee drinks and specialty drinks for customers
- Handled cash transactions accurately
- Provided excellent customer service to ensure customer satisfaction
Supervisor
Einstein Bros. Bagels
2021.09 - Current
- Supervised employees to meet and exceed goals
- Developed and implemented process improvements to streamline operations and increase efficiency
- Weekly inventory count and ordering weekly
- Responsible for opening the store and preparing for daily operations
Rooms Intern
Loews Hotels
2024.05 - 2024.08
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Oversaw fast-paced front desk operations and guests' needs at an 800 room facility.
Front Gate Assistant
I-70 Motorsports Park
2021.03 - 2023.02
- Greeted customers in a friendly and professional manner, providing a positive customer experience
- Answered customer inquiries and provided accurate information on services and promotions
Parts Runner/ Administrative Office Assistant
KAT Excavation
2020.08 - 2022.08
- Maintained accurate records of all parts received, signed off, and delivered
- Processed payments and invoices
- Performed basic office duties such as data entry, filing, and word processing
Barista
Black Box Coffee
2020.01 - 2021.01
- Involved in creating and testing new menu items
- Demonstrated strong customer service and communication skills
- Resolved customer complaints in a professional and friendly manner
Car Hop
Sonic Drive-In
2018.03 - 2020.01
- Handled cash and credit card transactions in a timely and professional manner
- Greeted customers in a friendly manner and responded to their inquiries in a timely fashion
Education
Bachelors of Science - Hospitality Leadership
Missouri State University
Springfield MO12.2024
High School Diploma -
Odessa High School
Odessa MO2020-05
Skills
- Outgoing
- Friendly
- Positive Attitude
- Respectful
- Organized
- Energetic
- Customer Oriented
- Leadership Skills
Certification
ServSafe https://www.servsafe.com/ss/Exams/certificates/ipcert.aspx?CID=b8SN%2fV7VzY9kYfEADqCKeg%3d%3d December 2021
Timeline
Rooms Intern
Loews Hotels
2024.05 - 2024.08
Barista
Coffee Camp
2023.01 - Current
Supervisor
Einstein Bros. Bagels
2021.09 - Current
Front Gate Assistant
I-70 Motorsports Park
2021.03 - 2023.02
Parts Runner/ Administrative Office Assistant
KAT Excavation
2020.08 - 2022.08
Barista
Black Box Coffee
2020.01 - 2021.01
Car Hop
Sonic Drive-In
2018.03 - 2020.01
ServSafe https://www.servsafe.com/ss/Exams/certificates/ipcert.aspx?CID=b8SN%2fV7VzY9kYfEADqCKeg%3d%3d December 2021
Bachelors of Science - Hospitality Leadership
Missouri State University
High School Diploma -
Odessa High School