Austin Sly
Springfield
Summary
Dynamic leader in residential care with a focus on effective communication and compliance management. Experienced in supervising operations, training staff, and implementing safety protocols to foster a secure environment for residents.
Overview
4
4
years of professional experience
Work History
Program Director
Sevita
Springfield
12.2023 - Current
- Supervised daily operations and activities in a residential group home.
- Developed and implemented individualized care plans for residents.
- Trained staff on best practices for resident support and safety procedures.
- Planned weekly menus based on nutritional requirements of each resident and maintained food inventory levels accordingly.
- Served as a liaison between families and guardians and agency staff ensuring proper communication among all parties involved.
- Provided crisis management interventions as needed to address behavioral issues in a timely manner.
- Ensured that all necessary safety protocols were followed while providing care in the home environment.
- Performed daily assessments of client behavior changes or physical health status.
- Conducted regular inspections to maintain facility safety and cleanliness standards.
Loan Underwriter
DriveTime
Springfield
04.2022 - Current
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Identified valuable solutions for customers with credit problems.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Direct Support Professional
Sevita
Springfield
09.2023 - 12.2023
- Supported individuals with daily living activities and personal care needs.
- Assisted clients in developing life skills and achieving personal goals.
- Collaborated with healthcare teams to implement individualized care plans.
- Monitored client behavior and reported changes to supervisory staff.
- Facilitated recreational activities to promote socialization and engagement.
- Provided emotional support and encouragement during challenging situations.
Education
Level 1 Medication Aide Certification -
Department of Mental Health
10-2025
Behavioral Health CPI Training -
Crisis Prevention Institute
09-2025
Basic Life Support With First Aid -
American Red Cross
07-2025
High School Diploma -
Moberly Senior High School
Moberly05-2017
Skills
- Crisis intervention
- Client assessments
- Team collaboration
- Effective communication
- Safety protocol adherence
- Compliance management
Timeline
Program Director
Sevita
12.2023 - Current
Direct Support Professional
Sevita
09.2023 - 12.2023
Loan Underwriter
DriveTime
04.2022 - Current
High School Diploma -
Moberly Senior High School
Level 1 Medication Aide Certification -
Department of Mental Health
Behavioral Health CPI Training -
Crisis Prevention Institute
Basic Life Support With First Aid -
American Red Cross