AUSTIN RIDGWAY
Kansas City,Missouri
Summary
As a detail-oriented professional with a solid foundation in software development and a user-focused mindset, I am skilled in delivering technical solutions that align with organizational objectives. My academic background in IT has equipped me with essential programming and problem-solving skills, while my experience in customer service and property management has developed my ability to address user and operational needs effectively. Managing rental properties has further honed my skills in organization, problem resolution, and stakeholder communication. With strong collaboration abilities, I am eager to apply my technical expertise to design, build, and optimize software systems that drive value and innovation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Managing Owner
Ridgway Rental Mgmt.
01.2019 - Current
- Managed day-to-day business operations for two properties.
- Verified income, assets, and expenses.
- Completed customer profile for each applicant.
- Monitored property condition and scheduled timely repairs as needed.
Commercial Loan Assistant
Arvest Bank
08.2018 - 08.2019
- Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
- Supported loan officers with administrative assistance
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Communicated with customers daily to request information and complete paperwork.
Personal Banker
US Bank
11.2013 - 08.2018
- Answered 20+ customer questions and explained available services such as deposit accounts, loans, bonds, and securities.
- Promoted financial products by maintaining excellent service offering knowledge.
- Analyzed customers' financial information to deliver personalized account guidance.
- Cross-sold bank products and services to meet customer needs and provide options.
Manager in Training
Hibbett Sports
08.2012 - 01.2014
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted with onboarding of new employees by providing training and development resources.
- Used company reports to analyze sales, gross profit and inventory activities.
Education
Bachelor of Science - Software Engineering
WESTERN GOVERNORS UNIVERSITY
Salt Lake City, UT02-2025
Bachelor of Science - Business
MISSOURI SOUTHERN STATE UNIVERSITY
Joplin, MO05-2018
Skills
- Python
- HTML
- CSS
- JavaScript
- Java
- React
- Spring
- SQL
- NoSQL
- Windows
- MacOS
- Linux
- Android
- VirtualBox
- Version Control
- Hardware and software installation
- Cross-functional team leadership
- New business acquisition
- Hiring and staffing
- Key partnership cultivation
- Analytical and Critical Thinking
Certification
- AWS Cloud Practitioner
- CompTIA Project+
- ITIL 4 Foundations
Timeline
Managing Owner
Ridgway Rental Mgmt.
01.2019 - Current
Commercial Loan Assistant
Arvest Bank
08.2018 - 08.2019
Personal Banker
US Bank
11.2013 - 08.2018
Manager in Training
Hibbett Sports
08.2012 - 01.2014
Bachelor of Science - Software Engineering
WESTERN GOVERNORS UNIVERSITY
Bachelor of Science - Business
MISSOURI SOUTHERN STATE UNIVERSITY
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