Austin Hickerson
Sunrise Beach
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
13
13
years of professional experience
Work History
Owner
H&P Services LLC
04.2017 - Current
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Assisted in forming and pouring concrete for various structures, ensuring accuracy.
- Operated excavators for diverse projects, ensuring adherence to safety protocols and operational standards.
- Loaded and unloaded heavy objects, dirt and other materials on-site.
- Developed comprehensive financial models to forecast project costs and revenues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Shift Manager
Woods Supermarkets Inc.
04.2013 - 04.2017
- Supervised daily operations to ensure compliance with company policies and safety standards.
- Coordinated team schedules to optimize workforce productivity and meet customer demands.
- Trained new employees on operational procedures, enhancing overall team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Detention Officer
Morgan County Sheriff's Office
07.2015 - 06.2016
- Supervised inmate interactions to maintain safety and security within detention facility.
- Conducted regular inspections of facilities to ensure compliance with health and safety standards.
- Implemented behavior management techniques to de-escalate conflicts among inmates.
- Monitored surveillance systems to detect and respond to incidents promptly.
Education
Bachelor of Science - Business
Central Methodist University
12-2019
Associate of Science - Criminal Justice
State Fair Community College
05-2016
Skills
- Engaging presentation style
- Instructional techniques
- Critical thinking development
- Strong communication skills
- Team collaboration
Timeline
Owner
H&P Services LLC
04.2017 - Current
Detention Officer
Morgan County Sheriff's Office
07.2015 - 06.2016
Shift Manager
Woods Supermarkets Inc.
04.2013 - 04.2017
Bachelor of Science - Business
Central Methodist University
Associate of Science - Criminal Justice
State Fair Community College