Austin Clark
Kansas City
Summary
Dynamic IT professional with a proven track record at the Kansas City Police Department, excelling in communication with others and essential troubleshooting.
Maintains hobbies outside of work such as Programming, Woodworking, and other hands-on activities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Computer Specialist Tech II
Kansas City Police Departmnent
08.2025 - Current
- Collaborated with fellow IT professionals to share knowledge, troubleshoot issues, and develop best practices for the team''s success.
- Established strong relationships with clients by delivering excellent customer service through timely communication and followups.
- Developed training materials and conducted workshops for employees, increasing overall computer literacy within the organization.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
Team Associate
Main Event Entertainment
11.2021 - 07.2023
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Associate of Applied Science - Network Administration
Metropolitan Community College
Kansas City, MO03-2025
Skills
- IT infrastructure management
- System troubleshooting
- Network administration
- Troubleshooting and diagnosis
- Hardware installation
- Help desk operations
Certification
- CompTIA A+ Certified Technician
- Microsoft 365 Fundamentals Certified Technician
Timeline
Computer Specialist Tech II
Kansas City Police Departmnent
08.2025 - Current
Team Associate
Main Event Entertainment
11.2021 - 07.2023
Associate of Applied Science - Network Administration
Metropolitan Community College
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