Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aurora Jordan

Lake Tapawingo

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer/patron needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lifeguard

Blue Surf Bay
07.2024 - Current
  • Attentively monitored swimmers to identify distress.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid, CPR, and Rescue Breathing to offer individuals in distress optimal support.
  • Responded to emergency situations in a timely, efficient manner.

Event Wait Staff Member

Nelson Atkins Museum
06.2019 - Current
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly in a formal and structured manner with focused attention professionalism.

Server

Summit Pizza
10.2023 - 06.2024
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, tend to the salad bar, and clean the workspace.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

Bachelor of Arts - Pre-Med Behavioral Neuroscience And ASL Studies

University of Kansas
Lawrence, KS
05-2029

Skills

  • First aid and CPR
  • Effective problem-solver
  • Team bonding
  • Emergency response
  • Customer service
  • Food handling safety

Certification

  • First Aid/CPR Certified
  • 12 foot Lifeguard certification, StarGuard Elite (January 2025)

Timeline

Lifeguard

Blue Surf Bay
07.2024 - Current

Server

Summit Pizza
10.2023 - 06.2024

Event Wait Staff Member

Nelson Atkins Museum
06.2019 - Current

Bachelor of Arts - Pre-Med Behavioral Neuroscience And ASL Studies

University of Kansas

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Aurora Jordan