August 'Tina' Fisher
Blue Springs
Summary
Detail-oriented Medical Office Specialist with strong skills in patient scheduling, insurance verification, and healthcare compliance. Committed to optimizing office efficiency and enhancing patient engagement.
Overview
15
15
years of professional experience
Work History
Medical Office Specialist
Family Health Specialists
Lee Summit
06.2018 - Current
- Coordinated patient scheduling and appointments to enhance office operations.
- Guided patients through office procedures and healthcare services to ensure understanding.
- Streamlined administrative workflows with team collaboration to optimize office efficiency.
Receptionist
Powers Family Medicine
Blue Springs
06.2014 - 05.2018
- Answered incoming calls, took messages, and directed calls to ensure timely communication with departments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Coordinated with medical staff to optimize patient flow and enhance service delivery.
Receptionist
Advanced Family Care
Blue Springs
06.2011 - 06.2014
- Coordinated and confirmed appointments, maintaining organized schedules for multiple staff members.
- Executed clerical duties including filing, photocopying, transcribing, and faxing to support efficient office operations.
- Guided patients in completing forms to ensure accurate information and compliance.
Education
High School Diploma -
University of Missouri-Columbia
Columbia, MOSkills
- medical billing
- insurance verification
- patient scheduling
- EPIC charting
- Healthcare compliance
- administrative coordination
- patient engagement
Timeline
Medical Office Specialist
Family Health Specialists
06.2018 - Current
Receptionist
Powers Family Medicine
06.2014 - 05.2018
Receptionist
Advanced Family Care
06.2011 - 06.2014
High School Diploma -
University of Missouri-Columbia