Atianna Chavez
Lee's Summit
Summary
Experienced Customer Service Representative with 5 years of experience in inside sales, billing, and customer support. Skilled in assisting customers, managing orders, resolving issues, and maintaining strong client relationships. Known for strong communication, organization, and the ability to work effectively in fast-paced environments.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work History
Customer Service Representative/ inside sales/Billing Specialist
Delden Manufacturing
Kansas City
06.2020 - Current
- Provide customer service support by answering inquiries, processing orders, and resolving issues.
- Manage inside sales by assisting customers with product information, pricing, and order placement.
- Handle billing processes including invoices, account questions, and payment coordination.
- Maintain accurate customer records and order information in company systems.
- Work closely with sales and production teams to ensure orders are completed and delivered on time.
- Build positive relationships with customers to ensure satisfaction and repeat business.
Education
Lees Summit High School
Lee's Summit, MOSkills
- Customer service
- Order processing
- Billing management
- Customer relationship management
- Billing/invoicing
- Time management
- Team collaboration
- Problem solving
- Figuring out payments/collecting payments
Timeline
Customer Service Representative/ inside sales/Billing Specialist
Delden Manufacturing
06.2020 - Current
Lees Summit High School