Athena Xufuris
Boonville
Summary
Results-oriented professional with extensive experience in retail management. Skilled in staff training, problem-solving, and executing marketing initiatives that boost sales. Committed to cultivating a positive team culture and enhancing the customer experience.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Marshalls TJX Companies
Columbia, MO
12.2024 - Current
- Hired and trained staff in inventory management processes, enhancing accuracy and efficiency.
- Contributed to loss prevention initiatives, resulting in reduced shrinkage rates.
- Executed visual merchandising standards, maintaining store aesthetics and promoting brand image.
- Resolved customer inquiries and complaints, fostering a positive shopping experience for all patrons.
- Promoted teamwork and recognized individual achievements, fostering a positive work culture among staff.
Co-Manager
Ulta Beauty Inc.
Columbia, MO
08.2021 - 12.2024
- Managed scheduling and staffing, optimizing labor costs and ensuring efficient store operations.
- Supervised daily store operations, ensuring adherence to company standards and enhancing customer experience.
- Hired and trained new team members, improving customer service skills and fostering team cohesion.
- Coordinated promotional events and marketing initiatives to drive customer engagement and sales growth.
Assistant Store Manager
Walmart
Fulton, MO And Boonville, MO
01.2017 - 08.2021
- Supported daily store operations, enhancing workflow and promoting customer satisfaction.
- Oversaw operations in all store departments
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Partnered with store manager to create marketing initiatives that increased customer traffic during digital push.
- Launched online grocery pickup and delivery and provided support to other stores during their launches.
Education
Bachelor of Science - Computer Science
Central Methodist University
Fayette, MO2012
Skills
- Customer service and engagement
- Customer experience
- Sales tracking
- Upselling and cross selling
- Inventory management
- Loss prevention
- Staff scheduling
- Staff training/development
- Store organization
- Problem-solving
Timeline
Assistant Store Manager
Marshalls TJX Companies
12.2024 - Current
Co-Manager
Ulta Beauty Inc.
08.2021 - 12.2024
Assistant Store Manager
Walmart
01.2017 - 08.2021
Bachelor of Science - Computer Science
Central Methodist University