Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeffrey Vonn Lewis

Springfield,MO

Summary

Dynamic and results-driven professional with extensive experience as a Flooring Installer at 3D Flooring Systems. Expert in hardwood installation and materials handling, consistently meeting deadlines while ensuring high-quality workmanship. Proven ability to optimize project outcomes through effective time management and precise surface preparation techniques. Committed to delivering exceptional service and enhancing client satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Flooring Installer

3D Flooring Systems
01.2023 - Current
  • Executed precise site measurements to ensure accurate flooring layouts and optimal material usage.
  • Prepared flooring materials by cutting, sanding, and finishing surfaces to meet project specifications.
  • Collaborated with clients to determine flooring preferences and recommend suitable materials.
  • Ensured compliance with safety regulations by adhering to established guidelines during installations.

Electrician

Powerhouse Electric & Lighting LLC
01.2017 - 01.2021
  • Performed electrical installations for residential and commercial projects, ensuring compliance with local codes and regulations.
  • Executed maintenance and repair tasks on various electrical systems, enhancing overall operational efficiency.
  • Conducted thorough wiring inspections to detect faults and ensure safety compliance across all projects.
  • Collaborated with team members to develop project plans and timelines, improving workflow and productivity.

Service Technician

Norton Power Systems
01.2009 - 01.2021
  • Performed field service coordination to ensure timely equipment repairs and maintenance.
  • Executed preventive maintenance tasks to enhance equipment reliability and longevity.
  • Conducted system diagnostics to identify technical issues and implement effective solutions.
  • Delivered exceptional customer support services, addressing inquiries and resolving concerns.
  • Maintained accurate documentation and reporting of service activities and equipment status.
  • Trained customers on proper equipment usage and maintenance procedures for optimal performance.
  • Implemented safety compliance measures to ensure a secure working environment.
  • Utilized technical troubleshooting skills to resolve complex equipment malfunctions.
  • Collaborated with team members to streamline service processes and improve efficiency.
  • Inspected equipment to diagnose operational issues.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Performed routine inspections to assess equipment condition and preemptively address issues.
  • Provided on-site support for urgent service requests, minimizing downtime for clients.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
  • Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
  • Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
  • Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
  • Reduced equipment failures, conducting preemptive diagnostics and immediate rectifications.
  • Facilitated smoother operations within team by organizing schedules and assigning tasks based on skill levels.
  • Spearheaded project to standardize maintenance procedures, resulting in more consistent service outcomes.
  • Optimized service delivery times, implementing efficient routing and scheduling strategies.
  • Negotiated with vendors for parts procurement, achieving cost savings while maintaining high-quality standards.
  • Customized training sessions for junior technicians, elevating overall team competency and service quality.
  • Delivered comprehensive service reports to clients, detailing maintenance work performed and recommendations for future care.
  • Achieved high client retention rates by providing exceptional service and follow-up on all installations and repairs.
  • Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
  • Streamlined inventory management for parts and supplies, maintaining optimal stock levels to prevent project delays.
  • Upgraded systems to latest technologies, ensuring clients' equipment operated at peak efficiency.
  • Minimized return service calls, ensuring thorough and accurate service on first visit.
  • Enhanced client trust, providing transparent and easy-to-understand explanations of technical issues and solutions.
  • Tested systems, noting issues and completing preventive maintenance.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Worked with diverse types of weather and ground conditions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Managed maintenance activities, supervised staff, and inspected equipment.

Education

High School Diploma -

Miller High School
Miller, MO
2003

Skills

  • Deadline management
  • Work order interpretation
  • Concise time-management
  • Electrical safety
  • Low-voltage systems
  • Switchgear maintenance
  • Equipment installation
  • Grounding systems
  • High voltage systems
  • Power distribution
  • Circuit analysis
  • Schematic reading
  • Surge protection
  • Security systems
  • Control systems
  • Electrical panel wiring
  • Generator maintenance
  • Battery system maintenance
  • Electrical installations
  • Electrical installation
  • Willing to travel
  • Troubleshooting expert
  • Quality testing
  • User training
  • Schematic interpretation
  • Problem-solving abilities
  • Multitasking
  • Dependable and responsible
  • Attention to detail
  • Time management
  • Problem-solving

Certification

  • Certified for Recreational vehicle, Residential, Commerical, and Industrial Generator Field Service Tech and Installation with Norton Power Systems, [Generac Power Systems] -

2009-2021

  • Certified With Missouri Gas & Propane Association


Timeline

Flooring Installer

3D Flooring Systems
01.2023 - Current

Electrician

Powerhouse Electric & Lighting LLC
01.2017 - 01.2021

Service Technician

Norton Power Systems
01.2009 - 01.2021

High School Diploma -

Miller High School
Jeffrey Vonn Lewis