Ashley Williams
Steelville
Summary
Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring, and process improvement. Manages the team with a proactive approach and conscientious attention to day-to-day needs. Analytical professional with technical knowledge, and critical thinking skills, to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others, and consistently exceeds expectations. Dedicated to promoting quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams in developing action plans to address issues, and presents solutions to management and key stakeholders. Dependable professional with a track record of success in the field, attention to detail, and a proactive mindset. Seeks opportunities to improve processes and workflows for the team's benefit. Conscientious, hardworking, and excels at multitasking in fast-paced environments. Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Shift Leader
Ace Hardware
Cuba
01.2022 - 09.2024
- Developed promotional strategies to attract more customers during slow periods.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Assessed reports and adjusted workflows to realign with targets.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Ensured smooth operational continuity through effective coordination with shift leadership and management.
- Maintained positive working relationship with fellow staff and management.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
- Identified needs of customers promptly and efficiently.
- Checked orders for quality and completeness.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Completed day-to-day duties accurately and efficiently.
- Managed household errands and other essential duties.
- Prepared daily bank deposits for cash receipts from store sales.
- Prepared daily bank deposits and applied payments received from customers.
- Prepared bank deposits for accounting purposes on a daily basis.
- Maintained current forklift training and certification as required by company policies.
- Inspected product load for accuracy to foster timely and complete delivery.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Noted and recorded receipt of materials on drivers' paperwork.
- Secured loads on pallets to minimize damage and worker injuries.
Material Handler
lakeside book company
Owensville
10.2021 - 01.2022
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Loaded completed orders on pallets according to delivery numbers.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Inspected materials for any damages or defects upon receipt.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Utilized forklift to move inventory items.
- Collaborated with team members to meet daily production goals.
- Supported other warehouse personnel in completing tasks efficiently.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Observed inventory allocation to maintain material needs and production deadlines.
- Managed warehouse receiving, storing and shipping.
- Reported any malfunctions or damages of material handling equipment promptly.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Used scanners to track parcel information, condition or receipt.
- Managed work area cleanliness by following company guidelines for organization.
- Logged unit quantities and entered data into inventory database.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Organized warehouse inventory according to warehouse plan.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Completed day-to-day duties accurately and efficiently.
Machine Operator/Assembler
Mar-Bal Inc
Cuba
01.2021 - 07.2021
- Positioned or aligned components for assembly.
- Verified production orders prior to starting set-up.
- Assessed work for errors or compliance issues and made corrections or modifications.
- Laid out and drilled, tapped or cut parts for assembly.
- Removed rough spots and smooth surfaces to fit, trim or clean parts.
- Inspected and tested completed products to verify function, machine capabilities, or conformance to customer specifications.
- Monitored and observed production line to watch for pile-ups and jams.
- Maintained and lubricated parts or components.
- Retrieved correct materials from product inventory to perform various fabrication duties.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Tested and troubleshot final assemblies.
- Prepared machine for production processes by equipping with required tools and parts.
- Inspected assemblies for defects during various stages of production.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
GED -
Crawford County R2
Cuba, MO08-2010
Skills
- Customer service
- Employee training
- Inventory management
- Cash handling
- Promotional strategies
- Team coordination
- Problem-solving
- Quality control assurance
- Inventory counts
- POS deletions
- Shift paperwork completion
Timeline
Shift Leader
Ace Hardware
01.2022 - 09.2024
Material Handler
lakeside book company
10.2021 - 01.2022
Machine Operator/Assembler
Mar-Bal Inc
01.2021 - 07.2021
GED -
Crawford County R2
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