Ashley Voigt
Saint Peters,MO
Summary
Dedicated Medical Assistant with extensive experience and efficency in both clinical and administrative aspects of healthcare, skilled in patient education and clinical applications. Proven ability to enhance patient outcomes through effective communication and hands on care. Proficient and committed to maintaining a compassionate, patient-focused environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Allergy and Asthma Consultants
08.2022 - 06.2025
- Obtained patient medical history, vitals, and all other relevant information.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Mixed allergen serums for patient immunotherapy
- Administered vaccines and allergy injections
- Performed PFTS including pre and post treatment
- Performed enviromental and food allergy skin testing
- Performed chemical patch testing
Medical Assistant
Interventional Pain Institute
07.2018 - 08.2022
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collected and documented patient medical information such as blood pressure and weight.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped assist in taking xrays by operating C arm during surgical procedures
Medical Assistant
Washington University School of Medicine
01.2012 - 07.2018
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
GED -
St Charles Community College
St Charles, MO06-2008
Skills
- Patient-focused care
- Check-in coordination
- Medical office administration
- Medical records oversight
- Inventory and supply management
- Insurance confirmation
- Clinical applications
- Sample collection procedures
- Treatment setup
- HIPAA protocols
- Wound care
- Patient documentation
- Safety compliance
- Medication administration
- Verbal and written communication
- Injection administration
- Medical billing
- Specimens collection and processing
- Needs assessments
- Team collaboration
- Multitasking and organization
- Payment collection
- Attention to detail
- Electronic health records
- Telephone etiquette
- Patient scheduling
- Patient education
- Vital sign monitoring
- Medical terminology
- Sterilization techniques
- Basic life support
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Allergy and Asthma Consultants
08.2022 - 06.2025
Medical Assistant
Interventional Pain Institute
07.2018 - 08.2022
Medical Assistant
Washington University School of Medicine
01.2012 - 07.2018
GED -
St Charles Community College
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